Operations Support Officer

1 day ago

Melbourne, Australia Summer Foundation Full time

**About us**

An amazing opportunity is available for an Operations expert to join a team of passionate professionals who work at the Housing Hub. The Housing Hub team is dedicated to creating positive social change by helping people. As Australia’s leading accessible housing organisation, we specialise in helping people with disability find suitable housing and access a variety of support options.

**About the role**

The Operations Support Officer role is a new one and will be a key member of the Business Operations Team, servicing our whole business. The ideal person will be a generalist, having had experience across multiple sectors in various roles. One day you could be a key member of a project, next you could be helping coordinate large functions - another day you could be identifying business inefficiencies and creating solutions to streamline processes. This role requires someone who has the ability to multitask. It reports directly to the Business Operations Manager and will contribute to not only the Sustainability team but all other teams in the business.

**Key Responsibilities**

**Operational support**:.
- Ensure that dashboards and reporting are aligned to the organisation’s strategic goals and action plans, and present essential information to enable improved decision-making.
- Identify inefficiencies in current processes and develop streamlined processes and procedures to improve operational efficiency and effectiveness.
- Manage and optimise the use of organisational resources, including SAAS and equipment, to maximise productivity and cost-effectiveness.
- Support activities associated with compliance with regulatory requirements and internal policies
- Assist in planning and coordinating internal and external meetings and events, including Housing Hub’s annual employee offsite.

**Project support**:

- Support project teams with project planning and implementation by coordinating tasks, tracking progress, and ensuring deadlines are met.
- Assist in preparing project reports and presentations.

**Desired Skills and Experience**:
**What qualifications, experience and skills are we keen for you to have?**

**Qualifications, skills and experience**

We are looking only for the best and this person will need to:

- Be experienced in the full Google Suite
- Have 3 years in operations or project support roles
- Be able to demonstrate the ability to multitask, make decisions and follow up
- Be a great communicator both oral and written
- Have experience providing executive level support

People living with disability are at the centre of everything we do. We work hard and authentically and our culture is of accountability and collaboration. The Operations Support Officer must hold the same values as us and we never compromise on that.

Sector experience is not essential, however experience in working at a NFP or Disability Organisation would be well regarded.

**Benefits of working with us**:

- Not-for-profit PBI salary packaging, including meals and entertainment card
- Above-award salaries
- Flexible work arrangements
- 17.5% leave loading
- Employee assistance program
- Purchased leave available
- A friendly and passionate team dedicated to making a difference

**How to apply**

We’re committed to growing and empowering a more inclusive community within the Housing Hub. That’s why we hire diverse teams of people from all backgrounds, experiences, and perspectives.

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