Sales Administrator

2 weeks ago

Bibra Lake, Australia SEA DRAGON MARINE Full time

Fast paced and exciting work environment

Accountabilities & Responsibilities:
1. Order Processing
- Liaise with internal stakeholders, including warehouse and distribution, and purchasing to check the stocks and ensure the deliveries on time
- Invoicing - Check all orders(price & quantity) at the end of the day as per customer’s final order

2. Quotation
- Sending quotations to clients
- Liaise with supplier to check price & stock availability3. Data Entry

Perform a variety of data entry activities in accordance with the established departmental procedures

Enter orders for the assigned business units

Input the correct pricing according to the appropriate customer group

4. Customer Service

Assist with telephone inquiries and phone orders related to the company’s products, pricing, and services for all business units

Involved in resolving customer complaints according to the company’s policy and procedures

Ensure customer orders are invoiced correctly, picked and printed, and delivered on time

Communicate all ‘out of stock items to customers

5. Tele-marketing

Contact businesses or private individuals by telephone in order to solicit sales for goods or services,

Explain products and prices, and answer questions from customers.

6. General Administration

Performs clerical and administrative support duties for the department including filing, maintenance of records and files, and other duties as required by the Manager

Skills required:
Minimum 1-year experience in a similar role, ideally gained within the National FMCG industry.

Excellent written and verbal communication skills

Exceptional telephone manner

Customer orientation and ability to build relationships internally & externally

Exceptional organizational and time management skills

Outgoing, assertive, and proactive

Intermediate level of Microsoft Office skills, especially proficient in Excel worksheets

Experience in Dynamics 365 system would be highly regarded but not essential

Team player

**Job Types**: Full-time, Part-time

**Salary**: $24.00 - $35.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Monday to Friday

**Experience**:

- FMCG industry: 1 year (preferred)

**Language**:

- chinese/ Korean or any second languages (preferred)

Work Location: One location

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