Fast Track Case Manager

2 weeks ago

Sydney, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to pro-actively finalise workers compensation claims and manage a portfolio of non-significant workers compensation claims in accordance with EML’s guidelines, policies and procedures.

This will be a full time, permanent position based in the Sydney office with flexibility to work from home up to 3 days.

YOUR RESPONSIBILITIES
- Reviewing and analysing each claim in your portfolio and making appropriate claims management decisions in accordance with EML policies, procedures and compliance requirements
- Developing, monitoring and updating Claims Management Plans (CMPs) to achieve positive Return To Work (RTW) goals
- Forecasting, developing and implementing strategies to overcome potential barriers in order to ensure a timely and durable RTW for the injured worker
- Developing a working understanding of the relevant legislation or policy

ABOUT YOU
- Ability to accurately use multiple software in a high volume and fast paced environment
- Effectively manage your time in order to achieve deadlines within required timeframes
- Strong attention to detail and a sense of urgency

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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