Kiosk/service Assistant

**Job No**:BC3236**

**Location**:Blacktown, NSW**
**Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 435,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community, and more than 180 different birthplaces and languages.

With $24.8 billion regional economy, Blacktown City is also home to 30,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

**About Key Venues**

Our Key Venues section oversees all of our aquatic and leisure centres. We deliver first-class activity and program choice, we promote Blacktown City as the leader in sport, recreation and leisure and we give every visitor and customer a safe and memorable experience. Our values are teamwork, customer focus, innovation, and commitment to safety.

**About the opportunity**

We are looking for motivated and experienced individuals to join the Key Venues team as Casual Kiosk/Service Assistants for our Aquatic and Leisure Centres at:

- Blacktown Aquatic Centre
- Charlie Lowles Leisure Centre Emerton
- Mount Druitt Swimming Centre (seasonal)
- Riverstone Swimming Centre (seasonal).

**Position purpose**:
The role includes:

- Opportunity to work in both areas of kiosk and reception
- Providing exceptional service within the aquatic and leisure environment
- Variable hours pending centre operational requirements and availability.

If you have a can-do personality and a passion to deliver exceptional customer service then this is the role for you

**Qualifications and experience**

**Essential**:

- Excellent oral communication
- Excellent customer service
- Experience handling monies
- Current Working with Children Check.

**Desirable**:

- Current class C driver’s licence
- Computer knowledge/experience
- Current CPR Certificate
- Current First Aid Certificate
- Oxygen Equipment Certificate
- Food Handling Certificate
- Ability to work within a team environment
- Availability to work flexible working hours.

**Remuneration and benefits**

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.
- Entry level for this position starts at $28.7521 per hour plus 25% casual loading
- Casual working hours
- Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

**Our commitment to safety**

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.
- Have your resume and any other relevant documentation ready to attach.

Best of luck.

**Closing date: Friday 25 July 2025, 11.59 pm**

**Contact officer: Kirsty Kearon on 8822 6021**

**Internal ref: Casual