Service Delivery Manager- Disability Services

6 days ago

Blacktown, Australia NDIS For You Full time

**We are a registered NDIS **service provider providing support for individuals with disabilities throughout Sydney and regional NSW.

Our philosophy of care provision is based on providing opportunities to enhance the lives of individuals and delivering a seamless level of care

We are looking for a passionate and committed Service Delivery Manager as we are growing and expanding our team.

**MAIN DUTIES**
- Ability to make decisions and communicate these decisions effectively to support workers.
- Assisting frontline staff with after-hours and emergency situations by providing logical and calculated decisions to ensure participant and staff safety
- Follow the escalation procedures as required and report to Operations Manager
- Staff Management of Support Workers including performance management and mentoring.
- Responsible for obtaining feedback from clients and staff, particularly their views on current service delivery.
- Responsible for implementation of systems and processes that place the client at the centre of service delivery, exercising maximum choice and control
- Programs implemented balance dignity of risk v’s duty of care requirements for clients and the organisation.
- Ensure that all staff understand clients’ human rights, and support them in ensuring their rights are upheld
- Commitment to continuous improvement principles and adherence to the set quality standards
- Willing to cover emergency shifts

**COMPETENCIES**
- Knowledge and understanding of disability sector funding and new innovation funding including NDIS.
- Demonstrated self-leadership capacity in previous roles.
- Management experience is preferred however is not a must.
- Demonstrated superior skills in mediation and negotiation, collaboration and consultation with key stakeholders.
- High-level knowledge and understanding of the policy, procedures and standards pertaining to the provision of disability services.
- Knowledge/experience with the NDIS and Disability Services
- Competence with systems and MS Office Suite (Outlook, Word, Excel etc.)

**Mandatory Requirements**:

- Proof of Right to work in Australia.
- NDIS worker’s screening check (NDISWC)
- Working with Children’s check (WWCC).
- Certificate III and/or Certificate IV in Disability as a minimum requirement.
- A current First Aid and CPR certificate.
- Covid-19 Vaccination Certificate
- Drivers licence and own vehicle

**Salary Type**: Negotiable based on experience

**Salary**: From $70,000.00 per year

**Benefits**:

- Travel reimbursement
- Work from home

Schedule:

- Flexible hours
- Monday to Friday
- Weekend availability

COVID-19 considerations:
All staff are provided with PPE

Work Authorisation:

- Australia (required)

  • Disability Service Manager

    7 days ago

    Blacktown, Australia Healing Hands Complete Care Full time

    **Job Detail**: **Disability Service Manager** JOB POSITION JOB LOCATION **Full time** JOB TYPE **1** NO OF POSITION **Disability Service Manager** JOB POSITION **NA** EXPERIENCE **NA** QUALIFICATION **Skill Required**: **Recruitment Note**: **DISABILITY SERVICE MANAGER** **MAIN DUTIES** - Coordination of daily operations across all SIL & SDA houses,...

  • Accommodation/ House Manager

    1 week ago

    Blacktown, Australia Healing Hands Complete Care Full time

    **Healing Hands Complete Care (HHCC)** is an Australian founded disability services organization, that provides a wide range of inclusive and flexible support options to young people and adults with disabilities, maximizing their social capital and local citizenship. We provide a diversity of service offerings which are co-designed with HHCC clients and...

  • Disability Worker

    1 week ago

    Blacktown, Australia National Disability and Mental Health Services Full time

    National Disability and Mental Health Services (**NDMHS**) is looking for experienced **_Disability S_**_upport Workers_**_._ The company provides a wide range of services to individuals with a disability and their families. We provide services across Sydney and have many positions available. **Opportunities available in Blacktown, **Sutherland Shire,...

  • Disability Support Worker

    1 week ago

    Blacktown, Australia National Disability and Mental Health Services Full time

    _**Disability Support Workers needed URGENTLY in Allawah-NSW (Must have experience working with Autism Children) **_ National Disability and Mental Health Services (**NDMHS**) is looking for experienced _**Disability Support Workers **_with good communication skills_._ The company provides a wide range of services to individuals with a disability and their...

  • Disability Support Worker

    5 days ago

    Blacktown, Australia UHC Disability Full time

    Job Type: Subcontract (ABN), Part-time, Casual Schedule: - Flexible hours - Shift work - On Call - Rotating roster - Public Holidays About Us UHC is successfully managed by a team of dedicated disability support experts. The team is passionate about what they do and has a combined experience of more than five decades within the industry. We provide a...

  • Disability Support Worker

    2 weeks ago

    Blacktown, Australia National Premier Disability Services Pty Ltd Full time

    **About NPDS** National Premier Disability Services Pty Ltd is a flexible NDIS registered provider that strives to enhance the opportunities of people with disabilities to have an engaging, self-determined, and fulfilling life within their community. We are a growing, values driven organisation and provide quality services in NSW, WA and QLD with plans to...

  • Service Delivery Manager Iea

    1 week ago

    Blacktown, Australia AMES Australia Full time

    Employment | Blacktown | Ongoing - Full-time - Multiple Full-time Ongoing positions available across NSW locations; Villawood, Fairfield - Research, create, maintain and drive industry specific relationships with Employers, Hosts and Registered Training Organisations as well as employer groups, to create sustainable employment & training opportunities for...

  • Disability Support Worker

    9 hours ago

    Blacktown, Australia Morale care Disability Services Full time

    Our dedicated team is currently seeking a Disability Support Workers in Blacktown, NSW. We are specifically looking for individuals who have experience in supporting clients with Disability for their daily needs - personal & domestic care and also while engaging in sporting activities & assist with community access. As a Disability Support Worker, the...

  • Disability Support Worker

    2 weeks ago

    Blacktown, Australia Kairos Care and Support Services Full time

    **Are you a support worker who would like to make a difference in someone's life and also have a career that's rewarding? We want you!** **About the Position** - Highly rewarding and enriching work opportunity - Flexible, friendly and supportive culture - Growing & secure industry Kairos Care is experiencing a period of growth and as a result we are...

  • Disability Support Worker Male/female

    3 days ago

    Blacktown, Australia Kairos Care and Support Services Full time

    **Are you a support worker who would like to make a difference in someone's life and also have a career that's rewarding?** We need a capable support worker who can provide personal care and light domestic duties to our male participant located in Blacktown. **About the Position** - Highly rewarding and enriching work opportunity - Flexible, friendly and...