Change Support Officer

1 week ago

West Perth, Australia Capricorn Full time

**A great place to work**

When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.

We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked And here's our commitments to you:

- **Provide a diverse and inclusive workplace **- because we know how important is for everyone to be treated fairly and with respect.
- **Give you flexibility** - it's important to recognise we are all unique, and need to create work life balance.
- **Offer paid parental leave **- that supports both parent's leave and their transition back to work.
- **Create a fun environment **- our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
- **Work perks **- that our employees actually use, such as; a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

**The role and what we are looking for**

Our Change and Communications team are looking for a Change Support Officer to support the team with change activities and understanding the change impacts of software releases and implementations for the business. In this role you will liaise closely with various stakeholders to coordinate activities that ensure effective change management of initiatives and deployments.

Duties & responsibilities include:

- Provide end to end support for assigned changes using the change management framework and change management techniques.
- Conduct impact analysis, stakeholder analysis, and assess current state to inform change planning and maximise the ability to demonstrate positive post-change impact.
- Support the design, development, delivery, and management of internal communications, and communicate regular progress updates to affected stakeholders on changes that are in progress.
- Determine change impacts for each software release through collaboration with Business Analysts and analysis of backlog in scope items.
- Act as backup support to the team for changes, technical deployments and internal communication activities.
- Understanding and experience in change management activities including change impact assessments is highly valued
- Strong communication and interpersonal skills with the ability to engage with internal stakeholders across the business
- Experience working in a shared services or financial services environment (or similar) is preferrable
- PROSCI, Lean Six Sigma or similar certification is highly valued

**Who are we?**

Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more. Last financial year Member purchases exceeded $2.93 billion and Member returns exceeded $72.5 million.

**The next steps

  • Project Officer, Aged Care Act Change

    6 days ago

    West Perth, Australia MercyCare Full time

    **Job description** **Project Officer, Aged Care Act Change - 12 Months***: - Aged Care Services | Aged Care Closing date: 13/06/2025 - **West Perth Location, Drive Change and Care Excellence**: - **Newly created position - Fixed Term 12 months**: - **Supportive, welcoming ‘for purpose’ workplace culture** When you join MercyCare, you join something...

  • Base Support Officer

    14 hours ago

    Perth, Western Australia Randstad - Business Support Full time $55,000 - $70,000 per year

    Your New CompanyThis is an amazing opportunity for an experienced Administrator working in the Aviation industry. Our client is an iconic Australian brand and a global leader in the aviation industry. With a strong focus on safety, innovation, and customer service, the company offers employees a unique opportunity to build a long-term career with a...

  • Operations Support Officer

    2 weeks ago

    West Perth, Australia Partnered Health Full time

    Fast growing company with exciting prospects - Dynamic role for outcome driven person - Career pathway to grow into recruitment and operational roles **Baseline Onsite has been providing Security, Medical, Rescue and Safety services to the mining, marine and energy industries since 2010.** Our offices are operated by industry professionals who understand...

  • Product Support Officer

    4 days ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With 1.2 million members, RAC is one of WA's most iconic and trusted brands. We are a purpose-led, member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." We are looking for a proactive individual to join RAC Insurance in the Product and Sales team as a Product Support...

  • Administration Support Officer

    2 days ago

    Perth, Western Australia Hays | Office Support Full time $60,000 - $180,000 per year

    Your new company We're looking for an experienced administrator with strong customer service skills and a background in local government. This is a temporary opportunity based just outside the Perth CBD, with genuine potential to become permanent. The ideal candidate will be proactive, organised, and confident working in a fast-paced environment where no...

  • Change Analyst

    2 weeks ago

    Perth, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Change Analyst to join us at our Perth Head Office in a Full-Time...

  • Change Manager

    2 weeks ago

    Perth, Australia Bethanie Group Full time

    A Place to Grow! At Bethanie, we believe in a collaborative and supportive work culture, where you can grow, learn, and develop professionally. Our team of experienced aged care professionals have diverse and varied opportunities - this is your chance to be part of a vibrant community dedicated to making a difference. We’re looking for a hands-on **Change...

  • Change Adviser

    2 weeks ago

    Perth, Australia HAYS Full time

    Local Government Change Adviser **Your new company** This innovative local government team is looking for a Change Adviser for a 12-month fixed-term contract. This local government prides itself on its transformative environment that enables you to make a meaningful contribution through your work. **Your new role** This hands-on role will see you...

  • IT Support Officer

    2 weeks ago

    West Perth, Australia Early Start Australia Full time

    **Early Start Australia is a national organisation - our clinics offer you the small practice feel with big corporate support. We have friendly and well-organised IT team to support our therapists to get on with what is most important to them.** **The Role** As an IT Support Officer, you will be responsible for providing 1st and 2nd level support to our...

  • Change Specialists

    1 week ago

    Perth, Australia Optimal Resourcing Full time

    Company Description **_ Our clients are resources industry key players, undertaking major business, technology and workforce change and transformations._** **Job Description**: The Change Specialists will work across some of our major projects, in our client offices, working on all related change activities to support the successful implementation of...