
Consumer Strategy
2 days ago
**About the team**
Come and drive growth in a fast paced, dynamic business. Uber Eats is on a mission to make eating well effortless for everyone, everywhere. Consumers are at the centre of everything we do.
The role is part of the Consumer Engagement squad which sits within the Consumer Strategy & Operations team. You will be responsible for leading projects and campaigns that aim to increase user engagement, grow our Uber One member base, and represent the voice of consumers in key cross functional forums in order to improve the consumer experience.
**About the role**
You will use consumer insights to help set the strategy and work with team members in our Mechant, Marketing, and Marketplace teams to execute initiatives and bring the strategy to life. You will have end-to-end ownership of key initiatives including data analysis, solution design and execution. Your scope will be to engage users through continuous campaign experimentation, requiring you to build a strong foundational understanding of our systems and a desire to push the boundaries with the campaigns that we take to market.
We are looking for a strong problem solver who is excited to both grapple with strategic questions and to roll-up their sleeves to get stuff done. Consumer engagement is an extremely cross-functional area, so collaboration, communication, and initiative are key to success in the role.
**Your impact in role**
- Design, execute and optimise engagement and retention campaigns: translate data insights into actionable and effective campaigns. This includes designing new campaign concepts, segmenting audiences, creating messaging, deploying campaigns, and reporting results
- Partner closely with XFN teams (in particular merchant & marketing teams) to design and execute on a breadth of campaigns end to end, ranging from in-app incentives to in-person activations
- Tailor strategies by customer segment: Employ quantitative and qualitative research tools to develop/refine customer segmentation and build tailored strategies by segment
- Understand consumer needs and pain points, and seek ways to address them through our product/offering
**The experience you'll bring**
- Quantitative degree and 3+ years of solid operational and analytical experience gained in a tech company, management consulting, finance, or consumer growth experience in a fast-paced environment
- Customer-centric thinking and a continuous improvement mindset, exposure to consumer businesses a bonus
- Analytics - experience dealing with complex data sets using excel/google sheets (SQL a plus but not required), deriving insights, checking against what you see in the real world and synthesising recommendations
- Project ownership and delivery - demonstrated ability to work closely with cross-functional teams, manage stakeholders effectively in an ever-changing, rapid growth environment, and coordinate, plan and prioritise tasks across multiple projects
**Preferred qualifications**
- Advanced proficiency in Excel/Google Sheets and basic competence in SQL (or strong willingness to learn)
- Experience with running incentives and promotional campaigns, including A/B testing, messaging, and post-campaign analysis
- Ability to thrive in a fast-paced environment
- Strong business judgment and critical thinking skills, with the ability to use data to quickly develop strategies and make decisions
- Familiarity and passion for data-driven digital marketing, customer marketing and retention
-
Strategy Manager Consumer
4 days ago
Sydney, Australia Allianz Australia Full timeAt Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and...
-
Gm Consumer Strategy
4 days ago
Sydney, Australia QBE Full timePrimary Details Time Type: Full time Worker Type: Employee Providing leadership and driving the growth of insurance business for the company by developing and implementing strategies and plans to maximize profitability through sales achievement and client retention for the Direct Distribution business. The opportunity - Critical role contributing to...
-
Sydney, Australia Westpac Group Full time**What’s the role?** This role will play a crucial part of the UNITE Design and Strategy team. UNITE is our business-led, tech-enabled transformation, and a key priority for the Group. UNITE is about delivering 'one best way' to make our processes, systems and tech simpler so we can deliver a better experience for our customers and make things easier for...
-
Senior Manager
2 weeks ago
Council of the City of Sydney, Australia Suncorp Full timeTake the next step. Be part of something bigger at Suncorp. Senior Manager - Consumer Insurance Strategy Senior Manager – Consumer Insurance (CI) Strategy - Permanent Role - Preferred Location: Sydney - Open to Melbourne & Brisbane Are you a strategic thinker with a passion for solving complex business challenges? Do you thrive in dynamic environments...
-
Research Consultant
2 weeks ago
Sydney, Australia Resources Group AU Full time100% independently owned & agile environment - Light, open-planned warehouse offices in Darlinghurst - Sophisticated qual & quant methodologies - Culture of collaboration and creative thinking - Down-to-earth, genuine, and approachable senior leadership team - Amazing benefits - annual bonus, 25+ days leave, social events, wellness initiatives, external...
-
Ho Consumer Transformation
2 weeks ago
Sydney, Australia TPG Telecom Full timeHybrid Work Environment - We Flex to Thrive - Exciting time to join a top 100 ASX listed business with big goals. - Access to a great selection of benefits and corporate discounts! We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse...
-
Consumer Analytics Manager, UBEReats
1 week ago
Sydney, Australia Uber Full time**About The Team**: UberEats has been a market leader in Online Food Delivery for the past five years. While there are many Aussies and Kiwis that have ordered a meal through us, there are many others who could benefit from our products and services. **#GoGetIt **embodies the attitude and mindset of Delivery at Uber. We provide the best customer experience...
-
Strategy & Planning Analyst
2 weeks ago
Sydney, Australia TPG Telecom Full timeHybrid Work Environment - We Flex to Thrive - Exciting time to join a top 100 ASX listed business with big goals. - Access to a great selection of benefits and corporate discounts! We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse...
-
Consumer Credit Risk Manager
1 week ago
Sydney, Australia Bendigo & Adelaide Bank Full time**“It begins at Bendigo Bank”** We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen. **It starts here. With Bendigo Bankand you.** **About the team** The Risk and Compliance (R&C) 1LOD function has...
-
Tribe Lead Consumer Lending
2 weeks ago
Sydney, Australia ING Group Full timeTribe Lead Consumer Lending The **Tribe Lead Consumer Lending** is one of our key leadership positions within the Retail Bank **reporting directly into the Head of Retail**. You'll be responsible for the end-to-end value chain owned by the Consumer Lending focused on Credit Cards & Personal Loans. Working with our partner across Retail, Operations,...