Digital & Product Manager

About the role

Digital & Product Manager

Social Science Translated (SST) is looking for a skilled and passionate person to join our small team to strengthen our digital products, data, and cyber resilience.

If you have a strong digital, data or product background and thirst for a challenge that has meaning for people’s lives, you may be our new Digital Product Manager.
- We are a purpose-driven company making for meaningful change in people’s lives.
- Our current product focus prepares children for life’s social-emotional challenges.
- The role suits a self-motivated team player committed to support SST and it’s software as we scale usage internationally.
- Work 0.8 FTE with negotiable work hours (hybrid office model).

Position Description & Application Process

Background

SST’s vision is all about making meaningful change in people’s lives. We do this through delivering evidence-based practical resources to engage professionals, children and families to diversity their life skills. As part of this vision and mission, we are the exclusive distributor of Secret Agent Society (SAS). SST is responsible for providing training to education and allied health professionals in facilitating the SAS Small Group Program, and distributing SAS resources to both SAS Providers and the public.

SAS has been transforming the lives of children around the world for more than a decade through espionage-themed resources providing an evidence-based, comprehensive and captivating solution to structured social and emotional learning for children aged 8-12 years old. Since 2009, the program has included a ‘computer game’ component with the child resources and in 2020 the entire SAS Small Group Program content and process was transformed into a specially-designed digital health platform.

SST is a small wholly-owned subsidiary of the not-for-profit AutismCRC Ltd, the world’s first national cooperative research effort focused on autism and Australia’s independent national source of evidence for best practice.

Join us as we pursue our strategic vision

Our new Digital Product Manager role will be key in collaboratively developing and implementing our cyber strategy that builds a culture to manage digital products, data, and cyber resilience. Further, this role is crucial for maintaining and refining SST’s software platform and program content as we strive to prepare as many children as possible for life’s social-emotional challenges on a global scale.

The role requires a flexible skills set to work at a strategic and system compliance level through to direct user support and nurturing SAS Provider relationships. As a small dynamic growing team (with a lot of passion), initially this role will report directly to the CEO and have no direct reports while working collaboratively as a senior team member.

Nature of Appointment:

- 0.8 FTE (~30 hrs/week) - Regular working hours to be negotiated.
- Includes after hours and weekend work hours to be negotiated to meet user needs and peak periods.
- May be a remote worker, however office space is available in Brisbane at our international headquarters, and a Brisbane-based team member is desirable.

Primary Function:
You will manage our digital products from the perspectives of users, evidence-based program fidelity, business practicalities, and regulatory compliance.

You will empower our key software users to experience positive and efficient use of the SST software and SAS content. Key users include but are not limited to:

- SAS professional service providers (clinicians/educators) - to efficiently use the software to deliver their services with families.
- Parent/Carers/School Staff - to access and use the mentor and child sections of the software.
- Children - to access and use the child sections of the software.
- SST Team members - to access and use all areas of the software and maintain knowledge of current glitches or changes in software.

Suited Qualifications, Skills & Experience:

- Both creative and analytical thinker.
- Tertiary qualifications with relevance to the role, for example: Product management, IT, software development, social sciences.
- At least 5 years’ experience in digital product/service delivery with a minimum of 2 years in product management or similar.
- Proven experience building/delivering/supporting technology solutions.
- Good understanding of data protection and privacy requirements (including personal or sensitive health information) and knowledge of, or willingness to learn, requirements across multiple international jurisdictions.
- Experience leading projects, along with ability to communicate effectively with technical and non-technical stakeholders.
- Demonstrated commitment to co-design, or inclusive, human-centred design.
- Skills research, discovery, development, and support/improvement phases of product lifecycles.
- Strong organisational and task management skills.
- Ability and desire to work independently and