Digital Account Manager

Are you currently an up-and-coming digital marketer and want to be surrounded by like-minded individuals who are absolutely obsessed with digital marketing and growing businesses? You want to add variety to your job and help businesses from all shapes and sizes grow and are hungry to progress in your digital marketing career...

OR

You're currently working at another digital agency and are fed up with the white lies, unethical practices and politics of traditional agencies. Too much about sales and not enough about getting results for clients. You feel unable to have real autonomy in your current role and want to reach your full potential...

Then I have some exciting news for you

We have an exciting opportunity for a Digital Account Manager to join the team at JRNY Digital

Here's a look at the role:

• Creating effective and actionable strategies and ideas for our clients across a range of industries.
• Involvement in client meetings, daily communication, strategy sessions, presentations and relevant client interactions.
• Providing excellent communication and project management on client campaigns.
• Working with our team of marketing specialists across a range of areas including Paid Social, Paid Search, SEO, Social Media, EDMs and Marketing Automation to ensure we provide an unbeatable experience and fantastic results to our clients.
• Communicating with internal teammates to deliver the best results for our clients. This means meeting deadlines, being proactive, and being flexible in your delivery.
• Review performance data, pulling campaign insights and creating insightful reports from Facebook Business Manager, Google AdWords and other relevant platforms
• Come up with new ideas and tactics and develop concepts that align with the client's goals;
• Be actively involved in meetings and discussions to plan campaigns, compare results and provide insights and expertise;

A strong preference will be given to those that have:

• Strong attention to detail
• Strong sense of resourcefulness
• A commitment to continued training and development in all things digital
• Digital marketing experience with a preference given to paid advertising
• Client-facing Account Management experience.
• SEO, SEM, CRO and Social Media product knowledge.
• Working knowledge of Google Analytics.
• Strong time management and organisation skills.
• Great communication skills.
• Ability to identify opportunities for clients to improve results across existing or new digital initiatives.
• Growth mindset - eagerness to consistently learn and upskill on the latest trends and digital marketing strategies
• Experience reporting on key campaign metrics and developing reports for clients and stakeholders;
• Strong experience collaborating and confidently communicating your strategic thinking to teammates and clients - You are someone who gets genuine enjoyment from working with people (it's a must);
• A strong understanding of digital marketing fundamentals – from understanding the customer journey and stages of the funnel, right through to the role of different tactics (the ability to think strategically, not just tactically);
• Comfortable balancing working on the tools to build campaigns, while working collaboratively with your team and clients; And
• Confidence in solving problems yourself and you thrive on finding a solution that works for your clients and their campaigns.

Please keep in mind that we are hiring for cultural fit among everything. If you believe you are great for the role but lack experience in a few areas, please don't be afraid to apply

Who we are:

At JRNY Digital, we're not a blood-sucking fire breathing direct response digital marketing agency trying to get as many clients as we can to dominate the competition.

Yes, we specialise in getting businesses a return on investment from their marketing. But we're human. We're real. We help businesses grow - just not at the expense of our team members. We work with amazing businesses and partner with them long term. No churning and burning clients here. Our team has the autonomy and support they need to flourish. No politics. No working with as many clients as possible and running the business like a dictatorship.

White lies and unethical practices - that's not us. We're all about honesty and transparency. No hiding management fees, no squeezing every bit of budget from the client, no telling our employees lies to get what we want. We do good business with good people - that's it.

Here are JRNY Digital, we're on a journey (yes, JRNY = Journey) to re-define the traditional agency model. We're creating an amazing team of talented digital marketers who are absolutely passionate about all things marketing and want to help awesome businesses grow. And you're invited to join this journey with us.

So… if these values align with you and you're excited to join a team that finally appreciates you and gives you the opportunity to grow your career, send in your resume and a cover letter on why you believe you will be a great fit at JRNY Digital.