Ar Collections Officer

4 days ago

South Brisbane, Australia Icon Holdings Services Full time

**Customer Service / Collections Officer - Icon Group, South Brisbane**

Join our Supportive and Collaborative Team at Icon Group’s Modern Headquarters in South Brisbane’s Vibrant Business District.

**Key Points - The Opportunity**
- Manage your Own Portfolio of Accounts within a **Friendly, Supportive **Team
- Be Part of a **Rapidly Expanding Company **with Career Progression Opportunities
- Join a Business that Cares about **Supporting its Employees**:

- **Work Life Balance**- Options for Designated **Work From Home** Days Each Week, After Initial Training
- **Permanent Full Time** Position located on 22 Cordelia Street**, South Brisbane**

We’d love to find an experienced Customer Service / Collections Officer who can hit the ground running to support the business manage new projects and cater for business growth. If this sounds like you, we’d love for you to join our team as soon as possible

**About Icon**:
***
Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. The Group is built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

We bring together all aspects of quality cancer care, including medical oncology, radiation oncology, haematology, pharmacy and chemotherapy compounding to deliver a true end-to-end seamless service for cancer patients internationally. This care is delivered by a strong, experienced and passionate multidisciplinary team with a common focus to deliver the best care possible.

We are professionals at what we do but still embrace a fun and collaborative culture, always celebrating our achievements and milestones.

**About the Role**:
We have an exciting permanent full-time opportunity to join our supportive team at our head office in South Brisbane on a Monday to Friday basis. Reporting to the accounts receivable manager, you will be responsible for the day-to-day administrative operations in accounts receivable and ensuring debtors are tightly managed.

**Key responsibilities**:

- High volume customer account queries and debt collection
- Ability to manage your own portfolio of accounts
- Receipting and reconciliations
- Account maintenance
- Liaise with internal and external stakeholders
- Additional ad-hoc administrative duties as required

**About you**:
We are seeking a team player who is comfortable in dealing with sensitive health care situations, as well as having the ability to remain empathetic. You will also have high attention to detail and the ability to work in a fast-paced environment.

**Mandatory requirements**:

- Minimum 2 years’ experience in a similar role
- Intermediate skills working in Excel
- Excellent interpersonal, verbal and written communication skills
- Strong organisational and time management skills

**How to apply?

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