Production Assistant

**About Vitalcare**

Vitalcare has pioneered nurse call systems in hospitals and aged care facilities for over 30 years. The company designs, manufactures, installs and services the most innovative systems available through a network of company owned branches and distributors in Australia and New Zealand.

Systems include traditional nurse call infrastructure with both wired and wireless technology along with specialist ecosystems for dementia support, fall detection, RTLS, and wandering resident management. Expertise includes wireless IoT (internet of things), mmWave radar, voice, lidar and machine vision. All Vitalcare systems are supported via Vitalcloud, the company’s secure cloud-based management and reporting network.

Vitalcare also operates ‘Rosie’, a 24-hour personal emergency call centre.

**Role Outline**
The role involves coordinating the production and assembly of electronic nurse call products including managing inventory and component acquisition.
- Working knowledge of electronics.
- Applicable tertiary qualifications, or experience.
- Interest in electronic device manufacturing or production engineering.
- Supervision experience to manage a small team.
- Experience with office IP systems.
- Proven self-motivation and the ability to work closely with others in a collegiate environment.
- Excellent attention to detail and strict quality control measures..
- Excellent personal communication skills.
- Outstanding customers management skills.
- Knowledge of, ERP systems, such as Unleashed, would be an advantage, but not essential.

**Responsibilities**
The role has responsibility for coordinating the manufacturing of our products including inventory purchasing, assembly and configuration. It involves working with a small team ensuring products are correctly made and provided to our installation and service teams and directly to customers. Responsibilities include:

- Schedule electronic device assembly.
- Manage a small warehouse, repair and assembly team.
- Implementation of quality control procedures.
- Maintenance and creation of product BOM (Bill Of Materials) documentation for existing and new products.
- Inventory management and stocktaking.
- Identify options and sources for components and materials.
- Identify EOL material and devices and negotiate with recommended suppliers.
- Customer service and managing outgoing sales orders.
- Assist in the evaluation of returned materials/products.
- Coordination of client product repairs.
- Manage outstanding purchase orders with manufacturers and suppliers.
- Create and maintain test instructions and assembly instructions used to manufacture products.

**What's in it for you?**
- Diverse, exciting and challenging work with the latest in IoT technology and an opportunity to shape the future of Nurse Call, Personal Emergency, and Security technology.
- A competitive salary and remuneration package commensurate with skills and experience.
- All the tools and resources you'll need to get the job done.
- Numerous opportunities for growth and professional development including management and leadership positions, as well as subsidised training and exposure to a vast array of technologies across numerous domains.
- Rewarding and essential work with a genuine and measurable positive impact on the lives and well-being of aged care residents, medical patients, and other vulnerable people, as well as those who care for them.

**How to Apply**
- your applicable experience.
- What you hope to achieve in this role.
- Anything else that we should know.

**Equal Opportunity Employer**

**Infection Management**
As Vitalcare is in the aged care and health industry, personnel may be required to be vaccinated, including annual flu vaccination should there be contact with clients. A police check may also be required.

**Job Types**: Full-time, Permanent

Pay: $75,000.00 - $90,000.00 per year

Schedule:

- Day shift

**Experience**:

- Production: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person