Customer Service Coordinator

2 weeks ago

Melbourne, Australia Six Degrees Executive Full time

Location:
- Melbourne- Job Type:
- Permanent- Salary:
- $65,000 - $75,000 + super- Contact:
- Oscar Wyer**About the company**
Our client is an innovative supplier of gym equipment who is looking to expand their global success in the Australian market. With a newly created job at a brand-new facility, they require a customer service coordinator to take control of the customer enquiries, office administration and online marketplace orders.

**About the role**
The customer service coordinator will be in charge of receiving and responding to all e-comm and phone customer enquiries. Constantly liaising with key customers on orders and providing updates on shipping times and any delays as well as invoicing and documentation.

**Duties**
- Providing all customers with high end customer service.
- Ecommerce/marketplace updating and order processing.
- Liaise with 3PL to ensure orders are being sent on time.
- Preparing invoicing and shipping documentation.
- Opportunity to work on social media channels if desired.

**Skills and experience**
- 2+ years working in a similar customer service role.
- First class communication, strong analytical skills and high attention to detail.
- gym equipment knowledge and passion is advantageous.
- Strong excel and google sheets skill set.

**How to apply

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