Direct Marketing Manager

2 weeks ago

Inner West, Australia Programmed Skilled Workforce Full time

Career progression opportunities
- Hybrid working
- Immediate start

**PERSOLKELLY, **a recruitment agency that brings together the legacy and experience of four organizations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.

**About the company**

PERSOLKELLY have an exciting opportunity for a Marketing Manager to join our esteemed client in the Sydney CBD. This client is a member owned bank who are renowned for their commitment to their customers, competitive financial services, and their focus on the defence community.

**About the Role**

Key Responsibilities:

- Develop and execute direct marketing acquisition and retention strategies.
- Establish member touchpoint triggers and data requirements.
- Coordinate member statements, attachments, inserts, and newsletters.
- Manage Member Satisfaction (MSAT) and Net Promoter Score (NPS) communications.
- Support CRM functionality implementation for member marketing interactions.
- Develop a roadmap for member service communications.
- Manage contact strategy and content for internet and mobile banking alerts.

You will have:

- A relevant tertiary qualification
- 2-3 years' similar experience (Finance industry preferred)
- Strong interpersonal skills with an Interest in customer experience.
- Advanced skills with Microsoft Office suite.
- Experience in Agile delivery methodology.
- GA4 experience.
- Experience with leveraging a CRM for member interactions.
- The ability to work autonomously and in a team environment.

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.**

**210241019_171446426222842

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