Partnership Manager

**About hipages**:
We're a proudly Australian ASX-listed tech company, and our platform is the number one way for homeowners and tradies to connect for all things home improvement. Inspired and driven by our purpose of transforming the trade industry, building better lives for everyone, we are powered by a 350-strong team across Australia, New Zealand, the Philippines and Vietnam.

Certified as a Great Place to Work, and recognised by WORK180 as #1 Employer for Women, we offer meaningful, impactful work, collaborating and innovating with the best and brightest in a transparent, supportive and fast-paced work environment.

**About the role**:
With a clear strategy and strong momentum, hipages is on a mission to lead and define the digital tradie ecosystem. To accelerate our growth, partnerships are central to our success — spanning both partnerships that drive jobs to hipages marketplace and also expand hipages product offering to Tradies and homeowners.

In this role, you'll take ownership of existing partnerships with major brands like IKEA, Bunnings, Ray White, and Stratco, while identifying new opportunities that align with our strategy. Working cross-functionally with Marketing, Product, Engineering, Sales and Service teams, you'll bring partnership programs to life — creating exceptional experiences for customers and partners alike.

This is a hands-on, high-impact role for an experienced partnership professional eager to shape the future of one of Australia's most innovative platforms.

**Why join our team?**
- Hybrid working model
- Competitive salary, benefits and perks
- In-house Talent Development team to support your personal and career growth
- Achieve results in an agile team, flat organisational structure

**How you will add value**:

- Manage and nurture existing strategic partnerships to achieve agreed performance goals.
- Assist in identifying and evaluating potential new partners, in collaboration with the CRO.
- Onboard new partnership opportunities aligned to hipages' growth strategy.
- Collaborate cross-functionally (Marketing, Product, Engineering, Finance, Legal, Sales & Service) to execute successful partner programs.
- Define KPIs with each partner and monitor progress through dashboards and regular reviews.
- Deepen partner engagement and identify areas to increase mutual value.
- Ensure partner-driven initiatives uphold hipages' customer experience standards and core values.
- Conduct regular performance and alignment meetings with partners.
- Own and deliver partnership project plans with clear timelines and accountability.

**About you**:

- Proven track record in partnership management, sales, or service relationship roles.
- Prior experience using CRM platforms — Salesforce experience is ideal.
- Strong project management skills and ability to deliver complex initiatives on time.
- Flexible and adaptive strategic thinker.
- Quick learner and self-starter with strong attention to detail.
- Seen as company leader - is able to work cross-functionally.
- Strong (written and verbal) communication skills.
- Emotional intelligence.

**Take a look inside our home**:
Offering an inspirational 'home away from home', our commitment to being a Great Place to Work means you will feel comfortable being your authentic self and get to do your best work everyday. Our medium company size means you get the best technology and tools to work with AND get to directly contribute to our product, service and/or customers. Our investment into continuous career development for everyone and a coach-style of leadership means a huge **85% of our team report they consider their direct leader 'a great leader'**

**Sounds good? Wait, there's more We also provide**:

- A close-knit, diverse, respectful, collaborative teams that love to solve problems and jump on new opportunities;
- Agile, cross-functional teams who value teamwork - from Hackathon to team off-sites, to product roadshows, you get to experience it all;
- Competitive salary and benefits (including additional paid leave for birthdays, volunteering, service anniversaries and parental leave);
- Daily continental breakfast, fresh fruit and healthy snacks;
- Inspiring home-away-from-home office and location - based in the heart of Sydney CBD, only a few steps from Town Hall and Gadigal Stations, with multiple indoor and outdoor collaboration and social areas;
- High-touch personalised investment in your continuous career development;
- Social connection focus: Friday socials, company events and regular and fun teaming activities -we work hard but play hard too

**We prioritise Diversity**:
Innovation & Collaboration are two important core values at hipages which both cannot be achieved successfully without a diverse and inclusive team. We don't expect you to be an expert in all areas and we are more interested in learning about you as a person, a team member and/or a leader. We have been endorsed by Work180 for our commitment to advancing women's c