Medical Receptionist

6 days ago

Richmond, Australia North Richmond Community Health Full time

**Work with us**:
Our organisation is a busy health hub in the middle of Richmond. North Richmond Community Health, which includes the Centre for Culture Ethnicity and Health, is a great place to work. You’ll find an environment where staff are inspired through meaningful work and supported by colleagues and management. We prioritise an inclusive and positive working atmosphere at North Richmond Community Health. With flexible working arrangements, we help ensure that people of all circumstances are well-represented in our staff.

As an employee, there are a number of benefits available:

- flexible working arrangements, including purchased leave
- wellbeing policy, with on-site subsidised fitness classes including pilates and personal training, work health checks and social events
- comprehensive and competitive salary packaging options.

We enjoy rich cultural diversity in our workforce. Approximately 55% of our staff were born overseas and over 75% identify with an ethnicity other than Australian. Over 65% of our staff speak languages other than English. We would like to hear from you if you have:

- superior skills in delivering culturally-responsive services in your given field
- keen ability to contribute to a respectful collegiate environment
- can contribute to innovation and service improvement
- effective relationship building skills to foster a harmonious workplace.
- We currently have an exciting opportunity available for a part time/casual, experienced Medical Receptionist to join a dynamic and friendly team._
- The working hours are Monday to Friday 9am - 5pm with a 30-minute unpaid lunch break._
- This role requires excellent organisational and administrative skills. The applicant will have an ability to manage and operate all aspects of front office duties, consistently performed in a professional and efficient manner. We are looking for a self-starter, who is disciplined and goal-oriented with a positive attitude and dependable under pressure._

**Roles and responsibilities include, but are not limited to**:

- _Scheduling appointments._
- _Billing, receipting, and invoicing._
- _First point of contact for patients and incoming enquiries, such as phones, face to face, and electronic communications._
- _Processing and managing; forms, documents, requests, correspondence, and files._
- _General office and administration duties._

**Key Selection Criteria**
- _Minimum of 2 years of experience at a healthcare facility in a Medical Receptionist role (advantageous)_
- _Strong computer literacy_
- _The ability to maintain a high level of professionalism and confidentiality._
- _Excellent communication skills, written and verbal._
- _The ability to work independently, show initiative and work productively within a team environment._
- _Meticulous attention to detail with the ability to multi-task_
- _Sound knowledge of MBS_
- _Experience in working with people from a diverse range of backgrounds._
- _Ability to speak a relevant community language (advantageous)._

Please note it is a requirement for all employees of North Richmond Community Health to demonstrate evidence of mandatory immunisations/vaccinations prior to commencement of employment, based on the Immunisation Category this position falls under this includes 3 doses COVID-19 vaccine and the annual influenza vaccine.

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