Medical Receptionist

1 day ago

Richmond, Australia Myhealth North Richmond Full time

Myhealth North Richmond is seeking a personable, highly organised and professional team member to join our close-knit team, as a receptionist on a casual basis.

Ideal days of work would include Monday and Tuesday. In addition to shifts during the week, the successful applicant must be available Saturdays and Sundays on an alternating rotation and be able to provide additional leave coverage from time to time to cover for sick or annual leave.

**To be successful in this role you will need**:

- Excellent customer service skills
- Clear verbal skills with professional telephone manner
- Excellent computer skills
- Experience using Best Practice (preferred but not necessary)
- Ability to multi-task under pressure with strong attention to detail and accuracy
- High standard of personal integrity to maintain patient/doctor confidentiality
- Empathetic understanding and have the ability to provide the utmost respect and support for all patients and clinicians

**The position will involve**:

- Providing vital front line reception and administration support to this busy practice, as well as privately billing patients.
- Organising referrals and appointment bookings
- Being the first point of contact for all queries
- Assisting clinicians with photocopying, filing, data entry, referral letters, scanning etc.
- Completing ad-hoc tasks when required
- Supporting the practice manager with reporting or compliance
- General cleaning
- An understanding of infection control procedures and cold chain management.

**Job Type**: Casual.
Anticipated Start: ASAP

**Job Types**: Part-time, Casual

**Salary**: $22.00 - $30.00 per hour

**Job Type**: Casual

**Salary**: $22.00 - $30.00 per hour

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Monday to Friday
- Weekend availability

Supplementary Pay:

- Penalty rates

COVID-19 considerations:
All patients are required to wear a mask in the clinic. Clinical and reception are required to wear P2/N95 face masks.

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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