Part Time Medical Receptionist

3 days ago

Richmond, Australia Rooms with Style Full time

**Part-Time Medical Receptionist**
- Plastic Surgery - Be upskilled from your GP background - Gentu Software
- Epworth Richmond - onsite parking provided on Wednesdays
- 2 days per week - Wednesday and Thursdays - Elegant boutique practice

Do you excel at customer service? Do you like to make a difference in our patient’s journey? Are you proud of your empathetic, warm and engaging people-centric personality? Then we want to hear from you.

**About us**

**Duties/attributes for this role**:

- Managing incoming phone calls including allowing your superstar customer service skills to shine
- Consulting billing (this can be trained), uploading referrals (training available)
- Managing consulting sessions and meet and greet (this can be trained), with an above-andbeyond manner to make our patient’s day.
- People skills to assist in making a difference in our patient’s lives.
- IT savvy, with skills to troubleshoot if needed
- Happy to work on your own (Wednesdays) - with virtual support available. On Thursdays you will work with one of our admin team.
- A warm and engaging telephone manner

**To be successful you will be/have**:

- Previous Medical Reception experience (Speciality viewed highly)
- Medical Software experience (Gentu preferred)
- Impeccably presented, verbally, written and in person
- A true team player, this cannot be overstated - we love our team
- Have strong attention to detail coming only second to your passion for excellent patient care
- A ‘can do’ attitude that will exceed expectations
- Punctuality and reliability
- Customer service skills that are exceptional (this cannot be overstated)
- Excellent organisational and administration skills and work ethic
- Outstanding interpersonal skills and good initiative

**Hours/Days**:
Wednesday and Thursday 8:30am till 4:30pm

If this sounds like you, we’d love you to apply. You will be rewarded with a professional and progressive workplace. Please quote Ref no: 943

It is a practice requirement that you are fully vaccinated against COVID-19 and will be asked for your vaccination certificate during the recruitment process.

Please follow us on our Instagram page: RecruitmentatRWS

**Job Type**: Part-time

**Salary**: $30.00 - $34.00 per hour

Ability to commute/relocate:

- Richmond, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical admin: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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