Change and Communications Manager

2 weeks ago

Melbourne, Australia Halcyon Knights - LogicMelon Full time

**About the Role**:
Our client is a prominent research and learning University currently implementing a Salesforce solution across the entire university, to consolidate systems and improve processes.

They have a requirement for a **Change & Communications Manager** to support the change team in the design, development, delivery, and management of program engagement and communications.

**What your day will look like**:

- Lead and conduct change impact analysis, assess change readiness, related risks and mitigations, and identify key stakeholders that require continuous engagement through a human centric design approach.
- Provide input to and support the design and delivery of training programs.
- Lead and manage end user engagement with upcoming changes through communications, collaboration, workshops and change impact assessment sessions.
- Consult and coach project teams.
- Create actionable deliverables for the five change management levers:

- engagement and communications plan,
- sponsor roadmap,
- coaching plan,
- training plan,
- resistance management plan.
- Manage and influence stakeholders, taking them on the change journey and providing support throughout the change lifecycle

**Key Skills Required**:

- A solid understanding of how people experience change and the change lifecycle with proven hands-on experience within a complex organisational structure.
- Experience in a senior change role within a large enterprise-wide transformation.
- Experience in workshop design/co-design and facilitation.
- Strong stakeholder management skills with the ability to unpick challenges and collaborate with complex stakeholders / groups.

**Work From Home Policy**:

- 3 days on site / 2 days work from home (may be flexible)
- Contact Erin on 0448 172 865 or Jochelle on 0452 570 961.

86998

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