Digital Content Administrator

**Build a brighter future with one of Victoria's leading not-for-profits**:

- **Full-Time, Hybrid, Fixed Term (2 years with possibility of extension)**:

- **Competitive Salary + Super + Tax Reducing Salary Packaging**

**About St Vincent de Paul Society**

For more than 165 years we have been providing practical and compassionate support to people across Victoria whose daily struggles can include putting food on the table, paying essential utilities and ensuring their children remain at school to obtain an education.

Under our Good Works umbrella we have many services and programs, including soup vans, education programs, home visitation programs and VincentCare Victoria (VCV), which assists some of Victoria’s most vulnerable communities, such as people experiencing homelessness, the housing crisis and family violence, and the elderly.

**About the Role**:
Reporting to the Office 365 Lead, this role will be responsible for curating, administering, and managing the organisation's digital platforms, including SharePoint and other internal content platforms, and Website content publishing.

This role involves close collaboration with the Transformation, Marketing & Communications, and Membership Support teams to ensure consistent, effective messaging, and to support the delivery of key strategic projects and initiatives.

The role aims to enhance operational efficiency, technological capability, and information sharing across all levels of the organisation.

**Key Responsibilities include**:

- Contributing to the development of a digital content management strategy aligned with the organisation's goals, ensuring consistent, engaging, and relevant content across all digital platforms.
- Overseeing the curation of multimedia content, ensuring it meets quality standards and is tailored to target audiences.
- Implementing Search Engine Optimisation (SEO) best practices to enhance content visibility and reach, including keyword optimization, meta tags, and link building.
- Monitoring and reporting on content performance using analytics tools.
- Working cross-functionally to deliver cohesive and integrated communications campaigns.
- Identifying, analysing, and proposing opportunities for continuous improvement of systems, processes and governance practices.
- Providing support to end users relating to SharePoint, CRM, website content and other related platforms.
- Assisting with creation and ongoing maintenance of technical documentation of solutions and systems.
- Establish and maintain strong stakeholder relationships with Society staff as well as other key stakeholders.

**About You**:
You are a highly organized and diligent individual with a solid foundation in technology and digital marketing. Your excellent communication skills and ability to build strong working relationships make you an asset in any collaborative environment.

You have strong copywriting skills, proficiency in digital performance analytics. Your technical expertise includes UX Design, Microsoft 365 collaboration tools, and CRM systems like Microsoft Dynamics/Power Platform.

**More specifically we prefer that you have**:

- Tertiary Qualification Information Technology, Digital Marketing, Communication, Arts, or equivalent experience.
- Demonstrated experience creating and managing digital content for known brands.
- Copywriting skills are preferable.
- Understanding of digital performance analytics, including knowledge of analytics software
- Excellent verbal and written communication skills.
- Ability to prioritise and balance competing or conflicting demands.
- Experience in UX Design - Implementing/enhancing, configuring, and administering, content platforms e.g. Intranet, Business/Customer Portals, etc.
- Experience working within Microsoft 365 collaboration stack, including: SharePoint Online & Teams
- Experience working with CRM systems & platforms - _ideally Microsoft Dynamics/Power Platform_
- Experience using or administering content management systems (CMS)

**Some desirable technical skill include**:

- Basic proficiency with HTML5 and CSS
- Administration experience with SharePoint; Power Platform and/or Dynamics.
- Experience working with workflow automation tools e.g. Power Automate, Azure Logic Apps.

**Why work for us? We offer**:

- Salary packaging, sometimes called salary sacrificing is a huge attraction here It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.
- We make an incredible difference in the lives of over 300,000 people every year.
- We believe in families, so we like to provide a family-friendly environment in which to work.
- We offer a place where you know you are contributing to a firm committed to helping others. We are passionate about #Social Justice.
- We are complex in our design which always makes work interesting.

**Where good happens #G