Customer Service Administrator

1 day ago

Pinkenba, Australia Synergy Placements Pty Ltd Full time

$65k + Super
- Pinkenba location
- Friendly work culture

**Our Client**
Based in the inner northern suburb of Pinkenba, our client specialises in production and distribution of construction adhesives.

**What will you do?**
- Answering phone calls and attending to customer enquiries
- Use SAP to input orders, find product and check availability of stock
- Managing customer back orders on the receipt of supplier orders
- Working as a team alongside other Customer Service representatives
- Invoicing, filing and general office administration
- Understanding the product range and providing customers with product recommendations & alternatives
- Liaising with warehouse and sales staff to provide customers with order ETA's
- Building rapport with customers

**Who are you?**
You will come with a great attitude and willingness to work, you may also possess:

- Should have experience in any customer service role (minimum 1 year)
- Must be adaptable and able to learn new skills quickly - potential to learn purchasing and other key business functions
- Must be friendly and able to work in a team environment
- Intermediate skills with MS Office (Outlook, Word and Excel);
- SAP or similar program experience is desirable

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