Customer Service Representative

5 days ago

Pinkenba, Queensland, Australia Scania Australia Full time $60,000 - $80,000 per year

Role Summary
Scania Pinkenba is hiring. Join our friendly team & use your relationship skills to support & connect with our valued customers

Job Responsibilities
Life at Scania
Our purpose is to Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect, Team Spirit, Responsibility & Elimination of Waste.

You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.

Welcome to Scania.

What You Will Do
You will integrate as a key member of our dynamic Customer Service Team, through developing strong customer relationships, you will ensure their needs and expectations are achieved throughout their Scania experience.

As the face of Scania, you will:

  • Be first point of contact, welcoming our customers
  • Checking in their vehicles
  • Making service & repair bookings via email, in person, phone & by customer portal using the latest Scania software
  • Updating customers - great communication skills
  • Invoicing of completed work orders
  • Return keys to customer
  • Booking courtesy cars
  • General administrative duties
  • Planner experience required but not essential (training is provided)
  • Accuracy with data entry

Who You Are

  • Your excellent communication and interpersonal skills will help you to drive positive business outcomes
  • Strong verbal and written communication skills along with good computer skills
  • Effective problem solving, negotiating and influencing skills
  • Strong abilities in time management, organisation and administration
  • Ability to think on your feet and show initiative

What We Can Offer You

  • Potential to earn monthly bonus
  • Paid Parental Leave benefits
  • Salary packaging and corporate benefits
  • A company that is enjoying record growth
  • A dynamic and inclusive work culture - be part of a great team environment
  • Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

To apply
If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company.

"Apply now" and submit your CV.

You need to be an Australian / New Zealand Citizen or an Australian / New Zealand permanent resident to apply for this role.

Formal offer of employment is subject to standard pre-employment checks including medical and other background checks

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.

  • Customer Service Representative

    5 days ago

    Pinkenba, Queensland, Australia Scania Australia PL Full time $60,000 - $80,000 per year

    Company description: Life at ScaniaOur purpose is to Drive the Shift towards a sustainable transport system.At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste,...

  • Customer Service Manager

    5 days ago

    Pinkenba, Queensland, Australia Dnata Full time $104,000 - $130,878 per year

    Come join the world's largest air services provider and marketleader in Australia. At dnata catering & retail the sky's truly the limitFIXED TERM CONTRACT - 6 MONTHSWe have an exceptional role available for a Customer Service Manager to join our friendly and supportive team based at our Brisbane Airport Catering Centre on a full-time permanent basis.More...

  • Customer Service Officer

    2 days ago

    Pinkenba, Queensland, Australia Sika Full time $60,000 - $80,000 per year

    Company DescriptionSika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia.We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...

  • Scheduler

    4 days ago

    Pinkenba, Queensland, Australia Lowes Petroleum Service Full time $60,000 - $80,000 per year

    Introduction:At Lowes Petroleum, we're dedicated to building a Thriving Regional Australia. As one of the nation's largest and most trusted regional fuel and lubricant suppliers, we maintain our "country' ethos while expanding our reach across QLD, NSW, VIC & TAS. Our extensive network of bulk fuel and lubricant depots, delivery vehicles, and Retail Service...

  • Customer Delivery Supervisor

    4 days ago

    Pinkenba, Queensland, Australia Dnata Full time $80,000 - $120,000 per year

    Do you want a high-flying career working for the world's largest air services provider?We are seeking a hands-on leader with experience in a similar role to join our airport team in Brisbane as a Customer Delivery Supervisor on a permanent full-time basis.More about this role:Reporting to the Customer Delivery Manager, this role is responsible for...

  • Logistics Analyst

    5 days ago

    Pinkenba, Queensland, Australia Lowes Petroleum Service Full time $80,000 - $120,000 per year

    Introduction:At Lowes Petroleum, we're dedicated to building a Thriving Regional Australia. As one of the nation's largest and most trusted regional fuel and lubricant suppliers, we maintain our "country' ethos while expanding our reach across QLD, NSW, VIC & TAS. Our extensive network of bulk fuel and lubricant depots, delivery vehicles, and Retail Service...

  • Customer Fulfilment Coordinator

    5 days ago

    Pinkenba, Queensland, Australia GE Aerospace Full time $60,000 - $90,000 per year

    Job Description SummaryThe Customer Fulfilment Co-ordinator will contribute to the success of the Aviation Supply Chain business by providing a high standard of administrative support to both Internal and external customers.This will be achieved by acting as a key resource to partner with customers, workshops, overseas service providers as well as local...

  • Customer Experience Specialist, Pinkenba

    5 days ago

    Pinkenba, Queensland, Australia Tesla Full time $90,000 - $120,000 per year

    What To ExpectThe Tesla Team is committed to delivering an exceptional customer experience throughout the sales and delivery journey. The Customer Experience Specialist is responsible for exciting, educating, and engaging customers both before and during their Tesla delivery. This position offers a great opportunity to influence the Tesla customer experience...

  • Australia - Express Coach Captain - Hervey Bay

    2 weeks ago

    Pinkenba, Queensland, Australia Greyhound Full time $100,000 - $120,000 per year

    About the Role:Greyhound are seeking experienced and passionate drivers to join our Team as Full Time / Casual Coach Captains.At Greyhound, we are always searching for amazing operators to represent our 110-year-old Company from the frontline and give our customers the best experience possible. Your key responsibilities will include:Driving a range of...

  • Australia - Express Coach Captain - Brisbane

    2 weeks ago

    Pinkenba, Queensland, Australia Greyhound Full time $90,000 - $120,000 per year

    The CompanyGreyhound Australia is Australia's only national coach company and has proudly connected Australians for over 110 years.In 2023, we entered an exciting new chapter with the Entrada Travel Group acquiring Greyhound Australia which expanded our travel/tourism operations across Australia and New Zealand. We're focused on the future, and we're proud...