Customer Service Consultant

1 week ago

Melbourne, Australia Rentokil Initial Full time

We have an excellent opportunity for a **Call Centre -** **Customer Service / Customer care Consultant to join our team on a permanent Part - time basis in the Port - Melbourne location.**

**The core responsibilities in this role include**:

- Proactively making outbound calls to our existing customers to promote our products and services
- Resolving customer queries quickly and accurately
- Scheduling **pest services **for residential customers
- Converting incoming inquiries into sales opportunities
- Liaising with your fellow colleagues
- Meeting calls and internal sales targets
- Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

**Requirements**:

- Experience working in customer service or call center environments (essential)
- **This is an office-based role so you must be based in Melbourne.**:

- Demonstrated experience in phone sales and converting inquiries into sales
- Proficient with communicating verbally and electronically
- Able to work calmly under pressure while multi-tasking
- Proven problem-solving skills
- Ability to focus on delivering a 'wow' experience to customers
- Ability to work in a team environment to support fellow colleagues
- Professional, reliable, and punctual.
- Accurately enter data into systems

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

**The safety and well-being of our colleagues, our customers, and our communities are priorities for us, and given that most of our roles are customer-facing roles, we insist on full vaccination (boosters may be a requirement in some states) by all our colleagues against COVID-19.**

**ABOUT THE COMPANY**

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we that employ some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills.

  • Customer Services Manager

    2 weeks ago

    Melbourne, Victoria, Australia Sherry Consultant Services Full time

    **You will be required to;**- Streamline our service and compliant related processes- Review and develop policies, programs and procedures related to customer service- Deliver training & communication with customer service staff- Recruit, manage, motivate, mentor and develop customer service staff while nurturing an environment where they can excel through...

  • Customer Service Consultant

    3 weeks ago

    Melbourne, Victoria, Australia Essity Full time

    Join to apply for the Customer Service Consultant role at Essity2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Consultant role at EssityGet AI-powered advice on this job and more exclusive features.Customer Service Consultant – Consumer CareAt Essity, we are committed to providing care, comfort, and confidence for our...

  • Customer Service Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Essity Full time

    Join to apply for the Customer Service Consultant role at Essity2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Consultant role at EssityGet AI-powered advice on this job and more exclusive features.Customer Service Consultant – Consumer CareAt Essity, we are committed to providing care, comfort, and confidence for our...

  • Customer Services Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Essity Full time

    Join to apply for theCustomer Services Consultantrole atEssity2 days ago Be among the first 25 applicantsJoin to apply for theCustomer Services Consultantrole atEssityGet AI-powered advice on this job and more exclusive features.Fixed Term Contract to 31 December 2026At Essity, we are committed to providing care, comfort, and confidence for our customers...

  • Customer Services Consultant

    3 weeks ago

    Melbourne, Victoria, Australia Essity Full time

    Join to apply for the Customer Services Consultant role at Essity2 days ago Be among the first 25 applicantsJoin to apply for the Customer Services Consultant role at EssityGet AI-powered advice on this job and more exclusive features.Fixed Term Contract to 31 December 2026At Essity, we are committed to providing care, comfort, and confidence for our...

  • Customer Services Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Essity Full time

    Join to apply for the Customer Services Consultant role at Essity2 days ago Be among the first 25 applicantsJoin to apply for the Customer Services Consultant role at EssityGet AI-powered advice on this job and more exclusive features.Fixed Term Contract to 31 December 2026At Essity, we are committed to providing care, comfort, and confidence for our...

  • Customer Service Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Robert Walters Full time

    Join to apply for the Customer Service Consultant role at Robert Walters1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Consultant role at Robert WaltersOur client is a leader in the healthcare sector, offering an extensive portfolio of services that includes health insurance, aged care, and direct healthcare services. With...

  • Customer Service Consultant

    2 weeks ago

    Melbourne, Victoria, Australia Robert Walters Full time

    Join to apply for the Customer Service Consultant role at Robert Walters1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Consultant role at Robert WaltersOur client is a leader in the healthcare sector, offering an extensive portfolio of services that includes health insurance, aged care, and direct healthcare services. With...

  • Customer Service Consultant

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $90,000

    Job Title: Customer Service ConsultantJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant. In this role, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:- Provide outstanding customer service and support through...

  • Customer Service Consultant

    7 days ago

    Melbourne, Australia Royal Freemasons Ltd Full time

    We are a leading Not-for-Profit aged care provider in Victoria seeking an experienced **Customer Service Consultant** for a permanent six month fixed term contract. **About the role** The fantastic position operates as part of a highly motivated and service orientated team to deliver an innovative and quality experience to all our customers. The Customer...