Guest Experience

7 days ago

Soldiers Point, Australia Ingenia Communities Full time

Apply
- Share

Job description

Posted Thursday, 7 August 2025, 9:00 am
- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

**About the Location**

Ingenia Holidays Soldiers Point offers stunning sunsets on a picturesque peninsula, with beautiful beaches, waterways, and top local spots like Rick Stein’s Restaurant and the Soldiers Point Bowling Club right at our doorstep. Guests can enjoy fantastic facilities including indoor and outdoor pools, a splash play area, tenpin bowling, bike track, playgrounds, tennis court, and a Jungle Bungle play centre.

**About the Position**

We are looking for a Guest Experience Officer to join our Holiday Park team. This role will be critical in supporting a seamless front of house experience, ensuring positive and engaging interactions with our guests.

This position is casual, with the potential for additional hours to be picked up during peak periods.

**Responsibilities**
- Welcome every guest to Ingenia Holidays, explaining the park / resort, surrounding area, guest amenities and park activities
- Actively sell and promote Ingenia Holidays as the ideal holiday destination by sharing the unique story of your park
- Direct guest check in and check out and attend to general receptionist duties following correct procedures
- Ensure high level of customer service is maintained at all times
- Contact housekeeping or maintenance staff when residents/guests report problems

**About You**
- Exceptional customer service skills
- Previous experience in a similar role / industry
- Computer literate using Microsoft Suite and booking software
- Passionate about the tourism industry with a strong sales ability
- Team player, strong attention to detail and well organised worker

**Culture and Benefits**-
Job details
- Pay type
- **Hourly**
- Scan this QR code and apply
- Download
- Soldiers Point NSW 2317, Australia

  • Guest Experience

    1 week ago

    Soldiers Point, New South Wales, Australia INGENIA COMMUNITIES Full time $40,000 - $80,000 per year

    ApplyShareJob descriptionPosted Thursday, 7 August 2025, 9:00 amWe are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern...

  • Guest Experience Officer

    1 week ago

    Bawley Point, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find. - We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Guest Experience Officer

    2 days ago

    Bawley Point, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Food and Beverage Manager

    7 days ago

    Soldiers Point, Australia Bannisters Port Stephens Full time

    Bannisters Port Stephens is on the lookout for a passionate and experienced Food and Beverage Manager to lead our renowned venues, including _Rick Stein at Bannisters_, _Julios_, _Cheeky Dog Bar_. This is a fantastic opportunity for a hands-on manager ready for a new challenge, with the added bonus of a relaxed coastal lifestyle. **About the Role** As the...

  • Housekeeping - Attendant

    2 weeks ago

    Soldiers Point, Australia Ingenia Communities Full time

    Apply - Share Job description Posted Thursday, 4 September 2025, 9:00 am - We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in...

  • Housekeeping - Attendant

    7 days ago

    Soldiers Point, Australia Ingenia Communities Full time

    Apply - Share Job description Posted Thursday, 7 August 2025, 9:00 am - We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3...

  • Maintenance Handyman/woman

    2 weeks ago

    Soldiers Point, Australia Bannisters Port Stephens Full time

    Looking for a coastal lifestyle and a hands-on role? Bannisters Port Stephens, a stunning 78-room hotel in Soldiers Point, is seeking a motivated maintenance worker to join our team. Our property includes the acclaimed ‘Rick Stein at Bannisters’ restaurant, the poolside Julio's, Spa Bannisters, and the vibrant Cheeky Dog pub bistro. You’ll be an...

  • Housekeeping Attendant

    2 weeks ago

    Soldiers Point, Australia Ingenia Communities Full time

    We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states. Here at Ingenia, you can enjoy working within...

  • Guest Services Administration/reception Assistant

    2 weeks ago

    Potts Point, Australia Lancemore Hotel Group Full time

    **Be part of our fun, supportive team**: - ** Casual or full time roles - flexible shifts and hours**: - ** Casual rate per hour: Between $28.08 and $56.16 pending rostered days on** - ** No Hotel experience required - just a great attitude!**: - ** Great location close to public transport** Fabulous customer service role at the stylish Larmont Hotel in...

  • Night Auditor/Guest Service Agent

    1 week ago

    Millers Point, New South Wales, Australia EVT - Entertainment | Ventures | Travel Full time $60,000 - $80,000 per year

    Title:  Night Auditor & Guest Service Agent Only applicants with valid working rights will be considered.Flexible availability is required over October & November (Mon - Sun) for Night Audit shifts.About The Capitol Hotel SydneyLocated adjacent to the Capitol Theatre in Sydney and a short walk from Darling Harbour and China Town is The Capitol Hotel...