Guest Services Administration/reception Assistant

2 days ago

Potts Point, Australia Lancemore Hotel Group Full time

**Be part of our fun, supportive team**:

- ** Casual role - flexible shifts and hours**:

- ** Casual rate per hour: Between $28.08 and $56.16 pending rostered days on**
- ** No Hotel experience required - just a great attitude**:

- ** Great location close to public transport**

Fabulous customer service role at the stylish Larmont Hotel in Sydney

**ABOUT THE ROLE**:

- Deliver exceptional guest experiences at every part of the journey including reservations, arrivals, departures and throughout their stay
- Be an ambassador for the hotel, positively representing and promoting our boutique brand
- Ensure a smooth check in and out process for our guests utilising the Hotel's PMS system
- Answer and process reservation enquiries, make recommendations and upsell rooms according to availability
- Coordinate with other departments
- Answer and dispatch both incoming external and internal calls
- Maintain sufficient knowledge of all room rates and available packages
- Follow up on all guest requests and complaints
- Be a key part of the guest experience, interacting wherever and whenever possible

**ABOUT YOU**:

- Have a desire to genuinely help people
- Front Office/reservation experience preferred but not essential
- Success in a similar role preferred but not essential, we are employing on attitude not just experience
- Deliver exceptional guest service and get a kick out of helping, problem-solving and being accountable for your workload
- An acute eye for detail and exceptional interactive social skills
- Ability to work under pressure in a varied, fast paced environment, by taking initiative and working collaboratively
- Commitment with flexibility to work mornings, evenings, overnights, weekends and public holidays
- Positive mindset and a can do attitude

**ABOUT US**:
**Larmont Sydney**

A sophisticated urban oasis with sweeping city and harbour views. Mere minutes from the CBD, the luxury 103 room property is perfectly positioned in vibrant Potts Point. Designed by an awarded architecture firm, Larmont marries European luxury with Scandinavian simplicity with stunning results. Open light filled rooms and suites are accented by sleek marble surfaces, curved mirrors, textured leather bedheads, soft draping and one-of-a-kind artworks.

**Why work for Lancemore Hotels?**

A pioneer in boutique hotels and conference facilities since 1986, Lancemore Hotels is an Australian leading lifestyle brand renowned for curated places, understated luxury, and a welcoming signature touch.
- We strive on constantly growing and seeking approaches to be better in everything.
- You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.

CLICK THE **'APPLY NOW**' BUTTON OR

**Our Values**

Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth

**Follow us on **LinkedIn

  • Guest Service Agent

    2 days ago

    Potts Point, Australia BAYSWATER OPCO PTY LTD Full time

    Bayswater Hotel, Potts Point is searching for a Guest Service Agent and Night Manager to join the Front Office team. **ABOUT THE ROLE** Taking a hands-on approach you will assist with front office, concierge and reservation activities ensuring the overall rooms division operation runs smoothly. You’re the face of the hotel, an enthusiastic and lively go...

  • Guest Experience Host

    2 weeks ago

    Potts Point, Australia Lancemore Hotel Group Full time

    **Great customer service/porter/concierge role**: - ** Casual role - Fri, Sat and Sun shifts available**: - ** Casual rate per hour: Between $28.08 and $56.16 pending rostered days on** - ** No Hotel experience required - just a great attitude!**: - ** Great location close to public transport** Fabulous customer service role at the stylish Larmont Hotel...

  • Night Auditor

    2 days ago

    Potts Point, Australia Lancemore Hotel Group Full time

    **Be part of our fun, guest service focused team!**: - ** Your choice - Casual or Part Time (PT minimum 15 hours weekly)**: - ** Attractive salary + benefits**: - ** Ensure all of our guest's needs are adhered to....both the furry and the non-furry kind!**: - ** Easy to get to location and close to public transport** Described by Qantas as the hotel...

  • Receptionist/ Guest Relations Concierge

    1 day ago

    Millers Point, New South Wales, Australia Rabobank Australia Full time $60,000 - $80,000 per year

    Rabobank is the world's leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do.About the role:Are you looking for a fun & varied role? As...

  • Night Auditor/Guest Service Agent

    2 days ago

    Millers Point, New South Wales, Australia EVT - Entertainment | Ventures | Travel Full time $60,000 - $80,000 per year

    Title:  Night Auditor & Guest Service Agent Only applicants with valid working rights will be considered.Flexible availability is required over October & November (Mon - Sun) for Night Audit shifts.About The Capitol Hotel SydneyLocated adjacent to the Capitol Theatre in Sydney and a short walk from Darling Harbour and China Town is The Capitol Hotel...

  • Administration Assistant

    1 week ago

    Banora Point, Australia Aveo Full time

    **Kindness l Care l Respect** As a passionate people person, you'll be the "First Point of Contact" for the residents and work closely with the Community Manager and various stakeholders to help ensure the smooth running of the village. You'll provide reception and administrative support and have a customer-centred approach to your work. We are looking for...

  • Supervisor

    3 days ago

    Potts Point, Australia BAYSWATER OPCO PTY LTD Full time

    Are you a passionate hospitality professional looking for your next challenge?   - this is your chance to shine!  - Unique boutique hotel development set to open in February 2025. - Expanding hospitality group with endless career progression opportunities - Employee Discounts on accommodation, food and beverage across the group.    We are on the...

  • Administration Assistant

    7 days ago

    Banora Point, Australia AVEO Full time

    Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for...

  • Bottle Service Manager

    2 days ago

    Potts Point, Australia Island Life Collective Full time $60,000 - $120,000 per year

    Job Description – Bottle Service ManagerROOM 22 – Potts PointAbout the RoleWe are seeking a highly motivated and professional Bottle Service Manager to oversee and elevate our VIP guest experience. This role requires a balance of hospitality, sales, and team leadership, ensuring our bottle service runs seamlessly while creating a high-energy, premium...

  • Dental Assistant

    2 weeks ago

    Potts Point, Australia Serco Plc Full time

    Provide on base dental care to Defence Force Personnel Casual shifts available across ADF sites - pick one or work across multiple sites Shifts are Mon-Fri, between 7:30am - 3:30p m, great casual rates on offer About the Role You will play a vital part in providing quality clinical care and administrative assistance to practice clinicians, as well as...