Rto Student Support Officer and Administrator

21 hours ago


Melbourne, Australia Max Therapy Institute Full time

A Registered Training Organisation (RTO) in Melbourne is looking for an experienced Student Administration officer for a fast-growing RTO in ‘Natural therapy and Mental health courses, plus ELICOS programs.

This role (Admin officer) will involve duties such as student support, Admin and reception support, monthly students’ enrolment, and intakes planning.

Essential

The Role
- Managing student data entry with student management systems - Axelerate
- Responding to and managing a range of student enquiries and issues
- Coordinating and scheduling classes
- Issue Letter of Offer and CoE
- Monitor studnet Attendance and Course Progress
- Liation with Student recruiting agent enquires

To be successful at this role you will need to be able to demonstrate and have the following experience:

- Excellent interpersonal and relationships building skills
- 2+ years demonstrated experience in a similar role
- A Good knowledge of Microsoft office and computer skills
- be willing to learn new systems and processes.
- Excellent attention to detail
- Good time management and organisational skills
- Self-motivated with a strong work ethic

bilingual language preferred ( Japanese, Thai Language and Pilipino etc.)

Qualifications: Diploma Level

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- Monday to Friday

COVID-19 considerations:
All staffs and clients are fully vaccinated, and required to wear a mask, common surface are sanitized regularly.

**Education**:

- Diploma (required)

**Experience**:

- Experience working with students: 2 years (preferred)
- administration: 2 years (preferred)

Work Authorisation:

- Australia (required)



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