Customer Service Officer

20 hours ago

Cockburn Central, Australia Workskil Australia LTD Full time

**About the Role**

This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues.

**This role is being offered on a full time, ongoing basis and will be located in Cockburn Central.**

**About You**

To be successful in the role you will be able to:

- Demonstrate excellent administration skills, attention to detail and computer literacy; including competent with Microsoft Office Suite;
- Demonstrate strong verbal and written communication skills;
- Demonstrate experience in a busy reception or front of house role dealing with a wide range of members of the public;
- Prove your ability to maintain a calm and professional approach when dealing with difficult situations;
- Demonstrate your ability to work with culturally or linguistically diverse people, ex-offenders, youth and disadvantaged groups; and
- Awareness of the Employment Services industry and ability to prepare and edit resumes (desirable).

You will also be required to:

- Have intermediate to high level administrative skills including ability to type at a minimum of 30 wpm.

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About your Application

  • Customer Service Officer

    1 week ago

    Cockburn Central, Western Australia InsureBuild Full time $60,000 - $80,000 per year

    About the businessEstablished in 1996, InsureBuild has been servicing the insurance industry for over 29 years, providing specialised insurance building repairs across Australia following an insurable event such as fire, flood, impact, storm, and malicious damage.Customer Service Officers are involved in liaising with multiple internal and external...

  • Customer Service Officer

    2 weeks ago

    Cockburn Central, Australia Workskil Australia LTD Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...

  • Membership Services Officer

    2 days ago

    Cockburn Central, Western Australia Fremantle Dockers Full time $45,000 - $65,000 per year

    Be the first point of contact for our fans and membersJoin a values driven clubAttractive hourly rateAbout the role Join the Fremantle Dockers' as a Membership Services Officer on a casual basis and be the first point of contact for our fans and members.What you'll be doingResponding to member enquiries via phone, email and other channelsAssisting with...

  • Customer Service Officer

    3 days ago

    Central Coast, Australia Greater Bank Full time

    **About the role** We are seeking dynamic and motivated **Customer Service Officer** in the **Lake Haven Branch**. This is a **part-time permanent** position with the hours of work being **Wednesday, Thursday and Friday, 8:50am to 5:05pm**, with a compulsory 5-Week Induction training at fulltime capacity. Our Customer Service Officer are motivated and...

  • Customer Service Officers

    3 days ago

    Cockburn, Australia The City of Cockburn Full time

    **Permanent Part time - Minimum 20 hours per week** **Like any organisation, it’s the people that make the difference - Are you ready for the challenge?** **About Cockburn ARC** Here at Cockburn ARC we strive for excellence. We aren’t satisfied with settling for the industry standard, so we search for innovation, best practice and strive to succeed in...

  • Automotive Service Manager

    21 hours ago

    Cockburn Central, Australia Auto Masters Australia PTY LTD Full time

    Salary from $90k to $120k + bonuses - An independent company (not a dealership) with great values and culture - Fuel card is provided Auto Masters is now seeking a Service Manager to manage their busy store in Cockburn. **ABOUT THE ROLE**: - Supervise the effective operation of the workshop, and ensure that all staff are supported and able to meet KPIs...

  • Office Assistant Casual

    4 days ago

    Cockburn Central, Western Australia Gap Distributors Full time $40,000 - $60,000 per year

    Gap Distributors Pty Ltd is a privately owned, family orientated, wholesale business supplying the DIY hardware and plumbing markets nationally.We are seeking a highly motivated and experienced casual/part time office assistant allrounder to join our team working in our receivals office. (Flexible with school hours)THE ROLEAssisting with accurate and...

  • Customer Service Officer

    3 days ago

    Bundaberg Central QLD, Australia Max Solutions Full time $45,000 - $65,000 per year

    Overview:IntroductionAt MAX we will support you in your journey as you embark on a customer service career that sees you contributing to your community.This is more than a receptionist role. As the Customer Service Officer based at you will find that no two days are the same. If you are looking for variety in your role, then this the job for you.As well as...

  • Customer Sales

    3 days ago

    Cockburn Central, Western Australia Goodchild Enterprise Full time $40,000 - $60,000 per year

    A full time Parts Interpreter/Counter Sales Position at our main Warehouse in Cockburn Central has become available.Goodchild Enterprises import, wholesale and distribute automotive, industrial and leisure vehicle batteries.We are a family owned business looking for a capable, flexible person with a positive attitude to join our friendly team. We offer a...

  • Customer Service Representative

    1 week ago

    Cockburn, Australia Westralian Pty Ltd Full time

    We are looking for people who are passionate about delivering outstanding customer service. This position is focused to provide the highest quality of Customer Experience within the community. **Permanent Part Time 2 days a week - Monday and Wednesday 9.00am - 1.00pm** **About you** You will have exceptional people skills and thrive in a professional and...