Client Liaison Officer
2 days ago
**Description**: Right at Home is dedicated to delivering exceptional in-home care and support services to clients **across Perth's South-Eastern Suburbs. "Our mission is to improve the quality of life for those we serve**." In this pivotal position, you will ensure a seamless client experience by providing high-quality support and acting as the key point of contact for client inquiries, care coordination, and service delivery. **The Client Liaison Officer will be responsible for**: - Provide empathetic, solution-driven support to elderly and disabled clients, fostering trust and confidence in our services. - Handle daily client inquiries, feedback, and complaints with professionalism and care. - Serve as the main point of contact between clients, families, referral sources, carers, and administrative staff, ensuring seamless service delivery. - Educate clients and families on available services and care plan benefits, ensuring clarity and understanding. - Approve the supply of medical devices and aids, coordinating with suppliers to meet client needs. - Oversee recruitment, orientation, and retention of care teams, ensuring efficient operations. - Collaborate with the accounts department to ensure accurate billing aligned with care plans. - Manage and track client inquiries and sales opportunities, keeping the CRM system up-to-date. - Stay informed on industry trends in aged care, disability services, and health sector developments. **Why Join Us?** - Be part of a supportive team that truly values making a difference in the lives of seniors and individuals with disabilities. - Enjoy opportunities for personal and professional development in a rewarding role. - Play an active role in helping clients receive quality care and support tailored to their unique needs. **Qualifications**: - Diploma or Bachelor’s degree in Aged Care, Community Services, or a related field. - Proven experience in care coordination or case management, particularly within the aged care sector. - Strong knowledge of aged care services, including Home Care Packages and NDIS. - Ability to develop and manage person-centered care plans that meet individual client needs. Excellent interpersonal and communication skills, both written and verbal, with a focus on active listening and problem-solving. - Proficiency in using CRM systems and maintaining accurate client records. - Familiarity with health, disability, and aged care regulations and best practices. - Valid First Aid and CPR certifications. - Current National Police Check. - Full driver’s license and the right to work in Australia. **Preferred Skills**: - Nursing qualifications or a clinical background would be highly regarded. - Experience in conducting clinical assessments and tailoring care plans to meet the specific needs of clients. - Experience in the recruitment, training, and management of care teams. If you are passionate about providing top-notch client care and building lasting relationships, we’d love to hear from you. Please submit your resume and cover letter outlining your suitability for the role.
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Como, Australia Right at Home Full time**Description**: Right at Home provide exceptional in-home care and support for a range of clients in the **Perth South-Eastern Suburbs.** **"Our Mission is to improve the quality of life for those we serve".** We are seeking an **Engagement & Relationship Officer **to help grow our client base and strengthen our relationships with healthcare providers. You...
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Client Service Officer
6 days ago
Como, Australia Right at Home Full time**Description**: Are you passionate about making a real difference in people’s lives? At **Right at Home**, we are committed to providing exceptional in-home care and support services to seniors and adults with disabilities. We are currently looking for a **Client Service Officer** to join our dedicated and growing team. As a **Client Service Officer**,...
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Ndis Support Coordinator
2 weeks ago
Como, Australia Right at Home Full time**Description**: Right at Home provides exceptional in home care and support for a range of clients in **Perth Como an**d** South east**ern Suburbs** & in Kalgoorlie Wheatbelt.** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would...
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Ndis Support Coordinator Experienced
1 week ago
Como, Australia Right at Home Full time**Description**: Right at Home provides exceptional in home care and support for a range of clients in **Perth Como an**d** South east**ern Suburbs** & in Kalgoorlie Wheatbelt.** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would...
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Recruitment Officer
10 hours ago
Como, Australia Right at Home Full time**Description**: Right at Home provides exceptional in home care and support for a range of clients in **Perth Como and Outer South east of Perth & in Kalgoorlie Wheatbelt.** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give...
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Recruitment Officer
2 weeks ago
Como, Australia Right at Home Full time**Description**: Right at Home provides exceptional in home care and support for a range of clients in **Perth South Eastern Suburbs & in Kalgoorlie Wheatbelt.** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give their own...
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Recruitment Officer
6 days ago
Como, Australia Right at Home Full time**Description**: Right at Home provides exceptional in home care and support for a range of clients in **Perth South Eastern Suburbs & in Kalgoorlie Wheatbelt.** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give their own...
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Scheduling Officer
1 week ago
Como, Australia Right at Home Full time**Description**: Right at Home provide exceptional in home care and support for a range of clients in the **Perth Como and Outer South east of Perth**. We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give their own families. Our...
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Office Admin/ Toodyay
11 hours ago
Como, Australia Right at Home Full time**Description**: **_About Us:_** Right at Home is a global leader in home care, with a network of over 600 offices worldwide. “**Our mission is to improve the life of those we serve**”** for our clients by providing a comprehensive range of care services that empower them to stay comfortably in their homes. From companion care to palliative care, we...
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Scheduling Officer
1 week ago
Como, Australia Right at Home Full time**Description**: Right at Home provide exceptional in home care and support for a range of clients in the **Perth Como and Outer South east of Perth**. We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give their own families. Our...
