Engagement & Relationships Officer (Home Care)

5 days ago

Como, Australia Right at Home Full time

**Description**: Right at Home provide exceptional in-home care and support for a range of clients in the **Perth South-Eastern Suburbs.** **"Our Mission is to improve the quality of life for those we serve".** We are seeking an **Engagement & Relationship Officer **to help grow our client base and strengthen our relationships with healthcare providers. You will play a key role in identifying and engaging potential clients by establishing connections with GP clinics, hospitals, community organisations, and other referral sources. Your goal will be to ensure that more people in need of home care services can access the high-quality support we offer. The **Engagement & Relationship Office**r will be responsible for: - Proactively engage with GP clinics, hospitals, and other healthcare providers to generate referrals and grow Right at Home’s client intake. - Build and maintain strong relationships with community organisations, businesses, and service providers to develop a reliable referral network. - Oversee and coordinate the onboarding process for new Home Care Package clients, ensuring a smooth transition into our care services. - Work closely with the Manager of Strategic Growth and the Home Care Team to screen and engage clients accessing Home Care, Department of Health, and aged care-funded programs. - Liaise with Client Liaison Officer's team to ensure efficient handover of client information and documentation before intake. - Monitor the My Aged Care Provider Portal and engage with CHSP clients approved for Home Care Packages. - Represent Right at Home at aged care expos, events, and other promotional activities. - Undertake additional duties as required by Management. **Qualifications**: - Proven experience in community engagement, networking, marketing, outreach, or sales roles, preferably within the aged care or healthcare sectors. - Strong relationship management skills with the ability to build networks and grow referral sources from healthcare providers. - Excellent communication skills (written and verbal), with a client-focused mindset. - Ability to work autonomously and manage multiple priorities effectively. - Knowledge of Case Management principles, Home Care Package Guidelines, and funding bodies. - Excellent verbal and written communication skills and strong computer skills and experience with client database systems - Current National Police Check - Full Drivers License - Right to work in Australia **Preferred Skills**: - Certificate III in business, administration, marketing or customer service

  • Customer Relationship Officer

    7 days ago

    Como, Australia Right at Home Full time

    **Description**: **Be a key player in encouraging customer service excellence** If you’re someone who takes pride in improving the lives of others and enjoys making a positive difference, we’d love to meet you! **About Right at Home: " Our Mission is to improve the quality of life for those we serve".** Right at Home is a leading provider of in-home care...

  • Customer Relationship Officer

    7 days ago

    Como, Australia Right at Home Full time

    **Description**: **Be a key player in encouraging customer service excellence** If you’re someone who takes pride in improving the lives of others and enjoys making a positive difference, we’d love to meet you! **About Right at Home: " Our Mission is to improve the quality of life for those we serve".** Right at Home is a leading provider of in-home care...

  • Accounts Officer

    5 days ago

    Como, Australia Right at Home Full time

    **Description**: Are you passionate about making a difference in people's lives? Right at Home Perth South eastern Suburbs, a leading provider of home care services, is seeking a dedicated Assistant Accountant to join our team. **Responsibilities**: - Handle various accounting tasks including accounts payable, accounts receivable, and general ledger...

  • Scheduler Home Care Services

    5 days ago

    Como, Australia Right at Home Full time

    **Description**: **Right at Home** is committed to delivering exceptional in-home care and support services to clients across Kalgoorlie - Wheatbelt and Perth’s South-Eastern Suburbs. We believe in the profound impact of compassionate, high-quality care tailored to each individual’s needs. **"Our mission is to improve the quality of life for those we...

  • Client Liaison Officer

    1 day ago

    Como, Australia Right at Home Full time

    **Description**: Right at Home is dedicated to delivering exceptional in-home care and support services to clients **across Perth's South-Eastern Suburbs. "Our mission is to improve the quality of life for those we serve**." In this pivotal position, you will ensure a seamless client experience by providing high-quality support and acting as the key point of...

  • Personal Care Worker-right at Home Como

    5 days ago

    Como, Australia Right at Home Full time

    **Description**: Right at Home provides exceptional in-home care and support to clients across the Perth South Eastern Suburbs area of Western Australia. We are seeking a passionate, client-focused **Personal Care Worker**to join our dedicated team. At Right at Home, we expect our care professionals to treat clients with the same care and respect as they...

  • Recruitment Officer

    2 weeks ago

    Como, Australia Right at Home Full time

    **Description**: Right at Home provides exceptional in home care and support for a range of clients in **Perth South Eastern Suburbs & in Kalgoorlie Wheatbelt.** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give their own...

  • Recruitment Officer

    5 days ago

    Como, Australia Right at Home Full time

    **Description**: Right at Home provides exceptional in home care and support for a range of clients in **Perth South Eastern Suburbs & in Kalgoorlie Wheatbelt.** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give their own...

  • Human Resource Officer

    2 weeks ago

    Como, Australia Right at Home Full time

    **Description**: Right at Home provides exceptional in home care and support for a range of clients in **Perth Como and Outer South east of Perth & in Kalgoorlie Wheatbelt.** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give...

  • Recruitment and Training Officer

    1 week ago

    Como, Australia Right at Home Full time

    **Description**: Right at Home provides exceptional in home care and support for a range of clients in **Perth Como and Outer South east of Perth & in Kalgoorlie Wheatbelt.** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give...