Office Admin/ Toodyay

**Description**:
**_About Us:_**

Right at Home is a global leader in home care, with a network of over 600 offices worldwide. “**Our mission is to improve the life of those we serve**”** for our clients by providing a comprehensive range of care services that empower them to stay comfortably in their homes.

From companion care to palliative care, we are dedicated to making a positive impact on the lives of those we serve.

**_ Now Hiring: Office Administrator_**

Are you passionate about making a difference in the lives of others? Right at Home is seeking a dedicated and compassionate **Office Administrator** to play a vital role in our **Toodyay** office. As a key member of our team, you will collaborate with the Team Leader and Care Manager to ensure the seamless daily operations of our facility.

**_ About the Role:_**

The Administration Officer will be at the heart of our operations, engaging in a variety of responsibilities that contribute to the well-being of our clients and the success of our organization. If you have a broad skill set and a commitment to excellence, we welcome applicants from all backgrounds to apply.

**Qualifications**:
**_Responsibilities:_**
- Answering phone calls professionally and directing inquiries to the appropriate department
- Warmly greeting clients and carers in our office, creating a welcoming atmosphere
- Communicating with clients and their families to address inquiries about our services
- Serving as a key point of contact for external parties, ensuring effective and professional communication
- Leveraging persuasive communication skills to identify and nurture sales opportunities, contributing to business growth
- Building and maintaining strong relationships with individuals and organizations outside the company
- Liaising with office staff across various locations, fostering collaboration and positive connections
- Performing additional administrative duties as directed by management

**Preferred Skills**:

- Essential Criteria:_
- Empathetic, passionate, and caring
- Ability to work autonomously and collaboratively within a team
- Previous experience in a similar role
- Proficiency in standard computer programs, with the ability to quickly learn new ones
- High level of professionalism and ability to maintain confidentiality
- Basic understanding of the Aged Care, Disability, and/or Health systems
- Customer service experience in the industry