Ao4 Correspondence Officer

7 days ago

Brisbane, Australia Public Sector People Full time

**About the Role**:
We are seeking an AO4 Correspondence Officer to join a State Government department on a full time temporary basis.

In this pivotal role, you will play a key part in shaping the communication landscape of the organization by drafting responses to Ministerial and Executive correspondence.

As a Correspondence Officer, you will collaborate with senior managers, providing high-level analytical and problem-solving skills to navigate a fast-paced work environment with conflicting priorities.

**Key Responsibilities**:

- **Drafting Correspondence**: Craft articulate responses to Ministerial and Executive correspondence, ensuring precision, compliance with style guides, and meeting strict deadlines.
- **Liaison and Coordination**: Collaborate closely with senior managers to formulate responses, coordinating approvals to ensure timely completion of correspondence.
- **Analytical Expertise**: Bring forth high-level analytical and problem-solving skills, exercising initiative and sound judgment to develop innovative solutions in a dynamic work environment with conflicting deadlines and priorities.
- **Workflow System Support**: Provide expert advice and support to QRO staff in the utilization of the Correspondence Workflow System and associated tools, templates, and guidelines.
- **Record Keeping**: Ensure compliance with record-keeping standards, managing information effectively to enable informed decision-making.
- **Stakeholder Management**: Establish and maintain effective relationships with senior executives, key contacts across QRO, Treasury, external clients, and stakeholders, ensuring the professional image of QRO is upheld.
- **Team Collaboration**: Actively participate as a team member, contributing to the achievement of the objectives of the Office of the Commissioner.
- **General Administration**: Provide general administrative and project support, undertaking additional duties as required to support the smooth functioning of the office.
- **Communication Skills**: Well-developed written and interpersonal communication skills, demonstrating the ability to convey complex information clearly and concisely.
- **Relationship Building**: Ability to build and sustain relationships, facilitating collaborative delivery of customer-focused outcomes.
- **Analytical Acumen**: Demonstrated ability to research, analyze information, identify issues, and provide evidence-based recommendations.
- **Priority Management**: Proven experience in managing competing priorities in a fast-paced environment, showcasing adaptability and resilience.

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