Operations Manager

JLL supports the Whole You, personally and professionally.

What this job involves

As Operations Manager for these important buildings in Perth’s CBD, you will provide operational capability and team support of the Building Operations team at the Royal Street precinct.

**A snapshot of the role**:
Address and resolve critical operational issues and process improvement requirements
Manage the engineering and operations of the client’s property
Responsible for the effective management of the other site team members
Technical support for Property Manager/Account Director and other building staff
Provide support to the capital works team and the Operational Risk & Compliance Management team
Ensure JLL’s delivery platform TWRS is deployed and managed
Procure supplier and contract services in accordance with State Government Guidelines

**Key Responsibilities**:

- Manage the performance and deliverables of the site operations team
- Oversee building day-to-day management including engineering and compliance matters
- Contribute to the development and fulfilment of asset strategies and budgets for the precinct
- Deliver an exceptional quality of service to the client and tenants
- Ensure that all service contracts have been tendered and contracts executed.
- Liaise with the tenant FM resources provided by JLL to execute on tenant works and fit outs
- Liaise with consultants to meet the client’s sustainability objectives including the protection and improvement of accredited energy, water and waste ratings, for NABERS and Green Star

You will have a background in building operations, ideally from a mechanical engineering trade (electrical qualifications will also be considered) Critical to the success of this role will be your ability to use systems and have proven skills with Excel and Word.
Experience in the management of the broad spectrum of building services with emphasis on managing a portfolio of commercial assets and their systems including fire systems, electrical and building intelligence is essential.
Strong communication and customer service skills are sought, along with a proactive and positive work approach and experience supervising and managing staff.
We’ll expect you to have a high degree of independence on a day-to-day basis and be good at meeting deadlines in a fast-paced work environment.
Of course, you’ll be good at building team relationships and interacting effectively with business partners.
Proficient in current workplace and building legislation.
Some understanding of property finance.

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.