Customer Service Representative

17 hours ago

Cameron Park, Australia Ampcontrol Full time

**WHY AMPCONTROL?**

Ampcontrol is Australia's largest privately-owned electrical engineering company leading advanced global manufacturing of award-winning innovations, products, solutions and service to the resources, infrastructure and energy sectors. For over 50 years, Ampcontrol has achieved and celebrated a growing workforce of more than 850 employees, six member companies and 30 operations worldwide. Australian owned and operated locations including New South Wales, Queensland, Victoria, South Australia, Western Australia and South-East Asia. Built on a foundation of innovation, agility and ingenuity, the talented people of Ampcontrol design and develop world-leading integrated electrical solutions and pioneering technology that makes a meaningful improvement to people's lives and communities across the globe. In short, our people do some seriously cool stuff to energise our world

**WHAT YOU'LL BE DOING**

As a Customer Service Representative, you will support the centralised Customer Service team based at Cameron Park. You will be a key role in developing and maintaining customer service reports and day to day communications with customers to support key business areas across mining, utilities, and heavy industries.

As a key member of our positive, successful team your day will be varied and challenging. This role will require you to demonstrate your commitment to quality customer service, sound interpersonal and communication skills while taking charge to consult and influence based on your interactions with our customers and data analysis.

**WHO ARE WE LOOKING FOR?**
- Qualifications in Business Administration and/or equivalent qualifications
- Experience with ERP systems and/or order management systems (Syteline)
- Minimum 2 years of relevant experience in a sales / customer service environment
- Proven experience maintaining business wide reporting
- Desire for future advancement to lead a team in a customer service environment
- Experience in a manufacturing, electrical, technical or product based environment
- Ability to understand customer order related issues, proactively follow-up to ensure resolution and satisfaction
- Able to handle multiple tasks simultaneously and manage priorities of ongoing workload
- Excellent verbal and written communication skills

**WHAT'S IN IT FOR YOU?**
- Flexible work arrangements
- Salary packaging
- Purchased leave
- Health & Wellbeing programs and discounts
- Personal career development
- Being part of a global, innovative organisation

At Ampcontrol, we are united by the principles of safety, people, innovation, customer and performance. Our people and values make our business better and are at the heart of everything we do. We are committed to investing in our people and provide a supportive, healthy and safe working environment for all our employees.

If you believe you have the right skills, experience and passion for succeeding in this role, please submit your cover letter and resume for consideration via the link.

Video

  • Licensing Representative

    3 weeks ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the Licensing Representative role at NSW Department of Customer ServiceJoin to apply for the Licensing Representative role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience —...

  • Customer Service Representative

    3 days ago

    Macquarie Park, Australia Kennedy Reid Full time

    Start immediately and gain extensive training from an experienced team. - Utilize your skill set & continue to up skill for an opportunity to go permanent - Enjoy parking on site and a great work culture promoting work-life balance - **Start immediately and gain extensive training from an experienced team.**: - **Utilize your skill sets & continue to up...

  • Customer Service Representative

    1 week ago

    Condell Park, Australia Temp & Agnew Full time

    Looking for a full-time role in **Customer Service**? We are looking for on-call temporary workers. Explore more opportunities that are available for you! **Temp & Agnew** is a Recruitment Agency that specializes in providing quality work for temporary roles in various industries. We are looking for proactive Customer Service Representatives who are...

  • Customer Service Representative

    2 weeks ago

    Erskine Park, Australia Silk Contract Logistics Full time

    ith over 20 sites Australia wide, Silk Contract Logistics (Silk) prides itself on its customer centric focus that is nimble, agile, and personalised. Having recently become a publicly listed company, Silk is currently undergoing a period of transformation and growth on our journey to become the market leader of innovative supply chain solutions through our...

  • Customer Service Representative

    1 week ago

    Norwest Business Park, Australia Kennedy Reid Full time

    Start immediately and gain extensive training from an experienced team. - Utilize your skill set & continue to up skill for an opportunity to go permanent - Enjoy parking on site and a great work culture promoting work-life balance - **Start immediately and gain extensive training from an experienced team.**: - **Utilize your skill sets & continue to up...

  • Customer Service Representative

    2 weeks ago

    Norwest Business Park, Australia Kennedy Reid Full time

    Start immediately and gain extensive training from an experienced team. - Utilize your skill set & continue to up skill for an opportunity to go permanent - Enjoy parking on site and a great work culture promoting work-life balance - **Start immediately and gain extensive training from an experienced team.**: - **Utilize your skill sets & continue to up...

  • Customer Service Representative

    3 days ago

    Albion Park, Australia Chandler Macleod Full time

    If you are a great communicator and organised individual, this role is perfect for you! Our client in Albion Park is recruiting for a customer service representative to assist internal and external customers with various inquiries. Your responsibilities will include; - Delivering high quality service to both internal and external customers - Handling inbound...

  • Customer Service Representative

    3 days ago

    Osborne Park, Australia Robert Half Full time

    If you have a passion for providing exceptional service and are looking for an opportunity to grow in a dynamic environment, we want to hear from you! **The Company**: Join a thriving team and be at the forefront of shaping the perfect customer experience! Our client within the manufacturing industry are seeking a dedicated and experienced customer service...

  • Customer Service Representative

    7 days ago

    Macquarie Park, Australia Temp & Agnew Pty Ltd Full time

    Full time, Hybrid Working (2 days in office) - Temp to Perm job - $30-$32 Per hr + Super Full Job Description The company: A leading Logistics service company based in Macquarie Park is looking for a Customer Service Representative to join their team. The Role - Handles all inbound calls from customers. - Accurately and efficiently enters and maintains...

  • Customer Service Representative

    2 weeks ago

    Wetherill Park, Australia Sunled Energy Full time

    Sunled Energy is looking for a full time Customer Service Representative to manage various duties in our Wetherill Park office. - Ability to communicate effectively with customers both face to face and over the phone - a significant part of your job involves interactions with both existing and potential customers to assist with their queries as well as solve...