Assessment Officer

2 weeks ago

Brisbane, Australia Queensland Government Full time

**About us

We have a vision that our communities will be safe and supported by fair and ethical public institutions with a focus on those matters of highest threat to the Queensland community. As an organisation we are committed to this vision and as such our values of people, accountability, integrity, courage and excellence underpin everything we do at the CCC.

What we offer

At the CCC our people have access to a range of employee benefits that promote career development, enhance employee wellbeing and encourage a healthy and balanced work and home life. When you join the CCC you can access the following benefits:

- salary packaging
- 12.75% superannuation
- flexible work options, including working from home
- access to paid parental leave
- accrued time off
- opportunity to purchase leave
- 17.5% annual leave loading
- health and wellbeing program
- study assistance
- access to a wide variety of training opportunities
- free annual influenza vaccination
- six star rated inner city location close to public transport

About you

The ideal applicant will demonstrate capability in the following requirements:
Assessing information about suspected corruption effectively - receive information; ensure all relevant information and advice is gathered from internal and external sources; including making preliminary enquiries; interview key sources by telephone or in person; liaise with units of public administration; prepare detailed memoranda; file notes and reports; exercise delegated authority in the assessment of complaints or refer such matters to an assessment committee for decision; and draft correspondence.
Recording complaints and other information in the appropriate database, in a manner that facilitates expeditious review by the Director Assessment or Senior Assessment Officer, prior to consideration of such matters by these officers or the Assessment Committee.
Participating in the conduct of audits of the complaints management capabilities of units of public administration.
Assisting in the identification of systemic problems within units of public administration.
Directing, to appropriate agencies, matters involving complaints/information received which raise issues not within the Commission's jurisdiction.
Foster a challenging, equitable, ethical, and safe work environment that emphasises client service and a focus on outcomes and encourages commitment, flexibility, innovation, and responsiveness, acceptance of responsibility, accountability, continuous improvement, skills development and professional growth.

How to apply

Aboriginal and Torres Strait Islander peoples are encouraged to apply.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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