Duty Manager

Casual Position
- $44.37 an hour including 25% casual loading
- Reservoir Leisure Centre

At Darebin, diversity, equity, and inclusion are at the core of how we work. Our commitment to these values is unwavering, they are central to our mission, to our impact and to help us better serve our community. We know that having varied perspectives and lived experiences helps generate better ideas to enable a diverse, inclusive and connected community.

**About Darebin City Council**
Located in Melbourne’s northern suburbs, Darebin City Council is home to one of the largest, most diverse communities in terms of culture, language, religion, socio-economic background, occupation, and housing needs. The city has one of the largest populations of Aboriginal and Torres Strait Islander residents in metropolitan Melbourne. Our Vision is for a community that works together to advance community life.

**About the Role**
Key responsibilities include:

- Ensure a safe and professional environment for all facility patrons at all times
- Pre-empt, address and resolve issues as per RLC procedures and guidelines as required
- Assist in coordinating employees in the absence of the Program Team Leaders
- Ensure employees adhere to and complete all general procedures in a timely and safe manner
- Provide timely reporting of daily operations and critical issues - Provide advice to members and guests and refer specific enquiries to the appropriate team member.
- Supervise and provide leadership to all employees.
- Respond to and deal appropriately with customer feedback and operational issues that may arise and report to the appropriate Team Leader.
- Manage plant and equipment to ensure health and safety standards are met and undertake timely testing of the quality of water bodies.
- Implement emergency procedures and co-ordinate appropriate action as required and report to the Aquatic Operations Team Leader

**Skills & Experience**
- Working With Children’s Check
- First Aid Certificate
- Current Pool Lifeguard Award
- Aquatic Technical Operations Certificate (Desirable)
- Experience in Administration/Customer Service in a similar centre or organisation. (Desirable)

**Culture**
As a progressive leader in Local Government, Darebin City Council is passionate about social inclusion, sustainability, engagement and service excellence. We are proud of the diversity of our workforce and recognise the strength this provides in meeting the needs of the community we serve. We are committed to upholding a positive and supportive work environment that values the contribution of all employees and treats all employees with dignity and respect.

**Benefits**
We offer a range of benefits to our employees including opportunities for personal and professional development, flexible work practices, Employee Assistance Program, recognition and reward program - Appreciate Great and a variety of generous paid and unpaid leave options.

**How to Apply**

We’re also happy to adjust our recruitment process to support your accessibility needs.

**Applications close on 19th September 2024 at 11.30pm.**

Darebin is committed to providing a safe working environment that embraces and values child safety, and thorough ‘Safety Screening’ processes apply.

To work at Darebin City Council, you will be required to supply proof of work rights, a Victorian Employee Working with Children Check and comply with Child Safety standards. All employees are required to undertake an Australian Criminal History Check and may be required to complete a Functional Health Assessment.

Council requires all employees to be fully vaccinated against COVID-19 as outlined in the Staff Covid-19 Vaccination Policy.