Manager Waste

**Job no**: 524247

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Estate / Facilities Management

**Manager Waste & Relocations**
- Employment Type: Full time (35 hours per week)
- Duration: Continuing
- Remuneration: Level 8 $118,883 - $133,948 (depending on experience) + 17% super + leave loading
- Location: Kensington, NSW

**About UNSW**:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

**Why your role matters**:
General Services is a team within Facilities Management (FM) that is responsible for the provision of support services in grounds management, cleaning services, waste management, relocations, furniture reuse and the mailroom. The team’s objective is to ensure a functional, safe, aesthetically-pleasing, hygienic and cost-effective campus environment.

The Manager, Waste and Relocations is responsible for managing the University’s various waste and recycling contracts as well as the contracts for the provision of in-house waste management services including paper and confidential waste services. This role also manages furniture and associated relocations by contractors or staff within General Services including overseeing onsite and offsite storage. This role is required to deputise for other managers within General Services as required.

This position reports to the Senior Manager, General Services and has three direct reports.

**Responsibilities**:

- Provide strategic direction and management of waste management and relocation services across UNSW to ensure that priorities are met in accordance with agreed management programs and budgets.
- Ensure that operations under area of control are conducted in a way that provides a high level of service to the University, minimising disruptions as much as possible, while meeting the University’s environmental sustainability objectives.
- Manage the administration of contracts within the area of control, including contract and specification development, procurement and performance monitoring and management, to deliver a high standard of performance, compliance and value-for-money.
- Manage services within budgetary constraints, including contributing to the preparation of annual budgets, creating purchase orders and internal cost recoveries in a timely manner and resolving any financial issues with contractors as they arise.
- Plan and drive the implementation of complex projects with a strong focus on engaging with key stakeholders including undertaking stakeholder needs analysis across key groups or individuals impacted and/or influenced by the project(s), ensuring needs are identified, prioritised and responded to professionally and effectively.
- Develop and deliver a range of reports and project documentation, including business cases, briefing papers, lessons learnt reports, and project plans.
- Utilise the University’s financial systems to manage and report on all financial processes associated with operations within area of control.
- Develop and implement annual operational plans for areas of control including key performance target reports and supporting of the strategic planning for General Services overall.

**Skills and Experience**
- Relevant tertiary qualifications and/or equivalent relevant qualifications and/or experience with a minimum of 7 years relevant experience.
- Extensive operational and financial management experience in the delivery of waste and recycling services for a large and complex property portfolio preferably in a campus or similar environment.
- Strong working knowledge of relevant legislative and voluntary requirements
- Extensive experience in contract administration and contractor management with a sound demonstrated understanding of facilities management activities including audits and procurement processes.
- Highly developed leadership qualities with demonstrated experience in leading, facilitating and evaluating new improvement initiatives and/or projects.
- Strong history of delivering quality customer service with a proactive attitude and a demonstrated ability to work to multiple tight and conflicting deadlines.
- Excellent verbal and written communication skills.
- Ability to build and maintain strong relationships with key stakeholders including clients and contractors, resolving issues as they arise and maintaining effective channels of communication.
- High level of initiative, strong analytical and problem-solving skills with proven professional judgement of complex situations.
- Excelle