Strategic Key Account Manager, Retail

2 days ago

North Ryde, Australia Brambles Group Full time

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


**Job Description**:
Manage high profile national strategic FMCG Retail accounts, driving customer retention and growth. Flexible hybrid working options.

Are you an experienced Key/National Account Manager looking to join a global ASX listed organisation and take the next step in your career?

As part of the Sales and Customer Solutions team, your role will be drive key relationships within a portfolio of major strategic FMCG Retail customers, focusing on retention and growth. This role will be based out of our Macquarie Park or Dandenong South office and reports directly to the Director - Retail and FMCG.

The key responsibilities of this role include:

- Identify customer needs, assure resolution and be the customers main point of contact
- Produce and implement a business plan for each account within the account portfolio
- Drive best practice Asset Management across assigned accounts
- Oversee total budgeted revenue delivery
- Lead opportunities and commercial disputes end-to end. (e.g. tenders, negotiations)
- Develop and drive multi-level and cross-functional strategic relationships within the customer's organization
- Conduct periodical customer reviews
- Lead new business growth beyond core platforms within the retail sector customers and related supply chains.
- Tertiary qualifications in Business, Logistics, Supply Chain or a related field
- Experience in customer facing sales roles within the Retail / FMCG sector
- Significant experience in managing large strategic accounts
- Experience in leading high-level negotiations with senior customers
- An understanding of Supply Chain processes would be highly regarded
- Strong written and verbal communication skills
- A solid level of financial and commercial acumen
- The drive and passion to go the extra mile

Preferred Education

Bachelors

Preferred Level of Work Experience

3 - 5 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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