Manager, Planning

**The role**:
Reporting to the Director, Project Support, this role is responsible for leading the planning and scheduling service across a delivery portfolio of Information and Communication Technology (ICT) programs, projects and other work within the Delivery Services Branch, eHealth Queensland. The role:

- Leads, coaches, and mentors a strong and capable team of planning and scheduling specialists to best support an expanding delivery portfolio of ICT programs, projects, and other work.
- Manages teamwork load and capacity with key stakeholders in the provision of a facilitated planning and scheduling service including project management tool administration.
- Leads improvements in scheduling practices particularly to consistently report go-lives and procurement activities including dependency management.
- Manages the administration and continuous improvement of a project portfolio management planning toolset; currently MS Project Online (POL).
- Reviews and updates the planning and scheduling standards against QGEA requirements and industry best practice.
- Partners with the Delivery Support Office Managers to provide an integrated project support service across the Delivery Services Branch, eHealth Queensland.

Is this the opportunity for you?
You will be assessed on your ability to demonstrate the following key capabilities, knowledge, and experience. Within the context of the responsibilities described above under 'Key Responsibilities', the ideal applicant will be someone who can demonstrate the following:

- Demonstrated experience managing a facilitated planning and scheduling service within a large complex ICT program and project environment.
- Demonstrated experience with facilitation of program and project planning workshops with a wide range of stakeholders of varying seniority (including the development of product breakdown structures and product flow diagrams).
- Demonstrated experience in the development, production and maintenance of project, program and integrated portfolio level schedules (using MS Project Online) that take account the critical path, key dependencies, and people resource requirements in order to successfully deliver the agreed scope as defined in the program and project business case.
- Proven high level negotiation, consultation, facilitation, and effective written and oral communication skills for use in a complex ICT program/project environment.
- Ability to lead, manage and mentor a team of planning and scheduling specialists.
- Demonstrated analytical, conceptual, and problem-solving skills and a proven ability to work in a team environment developing effective working relationships with team members.

Qualifications and professional certifications in one or more of the following fields will be highly desirable:

- Scheduling and MS Project Online
- Program and project management particularly Managing Successful Programmes (MSP®) and Managing Successful Projects (PRINCE2®)

**About Delivery Support Services, eHealth Queensland**:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development