Manager, Campus Services

$133,220 to $149,003
- Fixed-term, full-time
- Kelvin Grove (hybrid option available)

**Who are we looking for?**

We are seeking a Manager, Campus Services (Retail & Property Operations) to join Campus Services and Procurement, Administrative Division.

The Manager, Campus Services is responsible for initiating, leading and managing a variety of projects which support the activation and optimisation of QUT’s retail, commercial and public spaces and the growth and development of services provided on campus. The primary focus for the period of this appointment will be on retail and property operations. Specifically, this includes responsibility for the daily retail and commercial property operations on and off campus, including assisting in the formulation, delivery and management of retail leasing strategies, retailer daily presentation and operations, campus retail tenancy mix and providing advice, support and reporting on a range of property related matters across various property asset classes where QUT operates in the capacity as either Landlord or Tenant.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

**Real world impact**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

**About the area**

Campus Services is responsible for a range of campus services including retail & commercial operations, bookshops, estate planning, travel and transport to support the activities of the University. Retail and Commercial Operations’ primary function is to provide on campus retail service and activities supporting teaching, learning, research and the student and staff experience. This encompasses retail and commercial property leasing, strategy, retailer management, operations and liaison plus the management and administration of variety of off campus leasehold and freehold assets..

**What you need to succeed**
- Education, training and/or experience equivalent to postgraduate qualifications in a related discipline, combined with relevant experience in retail and commercial property services, leasing, operations, finance & budgeting and contract management.
- Proven success in identifying, establishing, leading and managing high-impact and high-value retail initiatives, organisation-wide projects, events and initiatives to drive commercial income and meet organisational needs and objectives.
- Demonstrated experience in identifying and utilising a matrix approach to team collaboration.
- Highly developed communication, negotiation and relationship building skills, including written and verbal presentation skills, business case development and report writing and analytical interpretation.
- Demonstrated experience in cultivating and maintaining productive, collaborative and outcomes-focused working relationships to anticipate and exceed client expectations and requirements.
- Demonstrated experience in providing strategic and operational advice to senior management and key stakeholders.

**Life at QUT**

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

- A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
- Competitive remuneration with up to 17% superannuation.
- Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
- Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
- Leave loading of 17.5%.
- Purchased Leave Scheme - up to 8 extra weeks.
- Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
- Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
- Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.
- We see diversity and inclusion as our strengths.
- Explore more benefits of life at QUT.

**Belong at QUT**

We are guided by our values of Ambition, Curiosity, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

In support of our Indigenous Australians Employment Strategy, we aspire to an Indigenous Australian workforce participation of 3.6% and we encourage Aboriginal Australians and Torres Strait Islander people to join us in pursuing a fulfilling career.

We believe in creating safe spaces fo