Intake Officer

**Job no**: 504644
**Employment type**: Full Time
**Location**: Brisbane, Gold Coast, Bundaberg & Wide Bay Burnett, Cairns & Far North, Gladstone & Central QLD, Hervey Bay & Fraser Coast, Ipswich, Logan, Mackay & Coalfields, Mt Isa & Western QLD, Norfolk Island, Rockhampton & Capricorn Coast, Somerset & Lockyer, Sunshine Coast, Toowoomba & Darling Downs, Townsville & Northern QLD
**Categories**: Child, Youth & Family
- **Attractive remuneration including salary packaging & monthly RDO**:

- **Work for one of Australia's largest social purpose organisations**

**About the Organisation**

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

**About the Role**

The purpose of the Intake Officer - Child, Youth & Family (CYF) is to coordinate the referral, matching and placement process for children and young people referred to LWB in our CYF programs across Queensland. The Intake Officer will be crucial in our responsiveness for young people placed in both our family based and non-family-based programs.

This position is being offered as **permanent full-time** working remotely from home. This position can be based anywhere in QLD.

**Key Responsibilities**
- Participate in and appropriately document placement matching processes and liaise with stakeholders to gather further information to inform placement matching.
- Manage requests from funding body, ensuring process is followed and all necessary documentation is received and completed according to LWB policies and procedures.
- Ensure relevant area staff are appropriately consulted about all placement referrals both internally and externally to ensure matching processes are adhered to, including but not limited to Operational Managers, Cultural Support Planners, Therapeutic Practitioners and Carer Assessment and Engagement staff.
- Support carers in the initial steps of providing care for new young people placed in their care.
- Collect and document information relating to the child or young person in order to comprehensively assess placement matching and service allocation.
- facilitate the placement entry of Aboriginal and/or Torres Strait Islander children or young people in line with the Aboriginal and Torres Strait Islander Placement Principles.

**Skills & Experience**
- Relevant Bachelor’s Degree. The preferred minimum qualifications are a Bachelor’s in Social work, Social Welfare and Psychology.
- Demonstrated experience managing placement risk and matching young people placed in Family Based or Residential care.
- Knowledge of the QLD Child Protection system.
- Demonstrated awareness of the impacts of abuse, neglect, separation from families and complex trauma on children and young people in out of home care.
- Demonstrated skills in using client information data bases and recording systems.
- Ability to use initiative in the workplace and demonstrate a high level of autonomy and problem-solving skills.
- Current Drivers Licence.

**Benefits**
- Monthly RDO
- Salary packaging tax benefits
- Opportunity to work for one of Australia’s largest social purpose organisations
- Excellent career development opportunities

**How to Apply**

**Advertised**: 11 Feb 2025 E. Australia Standard Time
**Applications close**: 25 Feb 2025 23:55 E. Australia Standard Time