Complaints Intake and Triage Officer

A Queensland Ombudsman Intake Officer is the first point of contact for complainants and agencies seeking to contact the Office about administrative complaints. Working for the Queensland Ombudsman will give you the opportunity to make a difference in the community by helping to deliver fair and accountable public administration.The Office of the Queensland...

**In this role you will: Receive and triage written and verbal health service complaints, notifications and enquiries whilst conducting thorough and timely comprehensive reviews of incoming material. Communicate and document clear and accurate advice provided to stakeholders using the most efficient and customer centric approach. Critically analyse complaint...

**The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer. Triage complaints and notifications to identify and clearly articulate complaint issues, determine risk, priority, and necessary...

The Referrals Officer is the primary liaison position managing the referrals of complaint matters between the OHO and other State and Commonwealth entities. There are also supportive administrative tasks undertaken in relation to referrals to the Australian Health Practitioner Regulation Agency (Ahpra). Additional tasks also include providing relief to the...

**About the company**: *** Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work...

**About the company: -** Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work...

**About the company: -** Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work...

**About the company: - ** Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work...

**As an Intake Officer, you will: Assist in the triage of referrals and complaints involving suspected employee misconduct and alleged corrupt conduct; and develop appropriate management strategies. Assist in managing the process of referring matters to the Crime and Corruption Commission to ensure compliance with the requirements of the Crime and Corruption...

Pine Rivers Private Hospital - Intake Clinician – Part-time (flexibility to work up to 8 days per fortnight)We have an exciting opportunity for a motivated and enthusiastic Registered Nurse to join the Intake team at Pine Rivers Private Hospital in a Clinical Nurse position.We are seeking someone with strong interpersonal skills, excellent organisation,...