Hotel Building Manager

**Company Description**
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Oaks Melbourne Flemington Suites is seeking a dedicated Hotel Building Manager to lead our team with a strong focus on exceptional customer service. This full-time position requires a passion for enhancing community living and ensuring the smooth operation of our property.

The Hotel Building Manager will be responsible for the daily management, presentation, and operational efficiency of Oaks Flemington Suites, with a key emphasis on maximizing growth and profitability. In addition, this role involves overseeing Body Corporate matters and fostering positive relationships with owners and residents, ensuring their needs are met and concerns addressed promptly.

**Key Responsibilities Include**:

- Act as the contact point for day-to-day enquiries from bodies corporate
- Supervision of (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor works
- Supervision of all common area cleaning, repairs and maintenance in accordance with the Caretaking agreement
- Preparation of (but not limited to) building reports, plant and services schedules
- Allocate all owner and body corporate expenses to the appropriate area pursuant to Building Manager Agreement
- Ensure property is managed pursuant to Oaks Hotels & Resorts procedures and directives
- Present as a spokesperson and advocate of the Oaks Resort & Hotel Management Group at all times in all dealings with owners, tenants, staff and body corporate
- Maintain an extensive knowledge of the building by-laws, in addition to, the duties and obligations contained in the Caretaking agreement
- Report all breaches of the building by-laws to Owners Corporation.

**Qualifications** To be successful will require the following skills and experience**:

- Minimum 3 years’ experience as a Building Manager
- Extensive operational and financial management experience within a Hotel environment
- Strata management experience
- Strategic business acumen and commercial business knowledge
- A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
- The ability to develop and maintain solid working relationships with guests, owners and staff
- Effective verbal, written and interpersonal communication
- A strong commitment to continuous improvement and learning
- Flexibility to work weekends and public holidays if required

**Additional Information** Join our positive and vibrant team and be rewarded with these team benefits**:

- Highly competitive salary
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
- Additional paid leave including Birthday and Study leave
- Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands
- Experience oz, Adrenaline and RedBalloon)
- Discount on Furniture
- Wellbeing programs with Uprise (EAP)

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.