Customer Support and Delivery Officer

23 hours ago

Adelaide Region SA, Australia HAYS Full time

A well-reputed company is seeking an enthusiastic Customer Support and Delivery Administrator to join them.

**Your new company**
This company is a manufacturer of precision-engineered Australian-made, steel framing products that are used by leading residential home builders across multiple states and territories.

**Your new role**
Your new role Reporting to the Customer Support Manager, you will be responsible for administering functions of the end to end project lifecycle to ensure compliant project delivery to Company promises and client expectations. Some of your responsibilities will include;
- Provide material take-offs and estimate to manufacturing workgroups
- Analyse and use data for continuous improvement initiatives
- Prioritise and schedule projects for fabrication and site installation in accordance with client schedules, business capabilities and operation demand
- Log and action client feedback, provide resolutions and outcomes within service response times
- Advise management on matters requiring escalation
- Action and/or implement any reasonable directions of Management

**What you'll need to succeed**
You will require the following skills and attributes to be successful in this role.
- Previous experience in a customer service and administration role
- Experience within the building or construction industry within customer service is highly desired
- Knowledge of D365 is highly desirable
- Strong written and verbal communication skills
- Exceptional attention to detail
- Demonstrated the ability to multitask and handle a challenging role
- Demonstrated the ability to work in a team while also being able to work autonomously

**What you'll get in return**
A fulltime 6-months temporary contract where you will be working in an office located in the Edinburgh North. Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of superannuation fund
- Online timesheet submission and approval
- No hidden fees or costs for our services
- Regular contact with local Adelaide consultants throughout the duration of your assignment

**What you need to do now**

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2709722

  • Customer Support Officer

    5 days ago

    Adelaide Region SA, Australia HAYS Full time

    Contract opportunity for a passionate and driven IT Customer Support Officer for an initial 3-month contract **Your new company** *** This well-regarded SA government department based in the Adelaide CBD, is continuing to experience growth, and is looking to add to their progressive team. They are currently dealing with high demand in their service desk and...

  • Customer Support Officer

    5 days ago

    Adelaide Region SA, Australia PERSOLKELLY Full time

    PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options. **PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946;...

  • Customer Delivery Coordinator

    2 weeks ago

    Adelaide Region SA, Australia VOCUS Full time

    We know how to celebrate our wins - We are all about hybrid, flexible working - Role can be based in Perth or Adelaide We are a business who is crazy about customers. We use disruptive thinking every day to ensure that we are capturing every opportunity to deliver the ultimate experience to our customers and people. We empower our people to **Do it. Own it....

  • Customer Support Officer

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    2-month contract opportunity for an IT Customer Support Officer **Your new company** A great contract opportunity is available for a passionate and driven IT Customer Support Officer for an initial 2-month contract **Your new role** - Provide professional, responsive, timely and effective assistance to customers in accordance with established Service...

  • Customer Support Officer

    2 days ago

    Adelaide Region SA, Australia EML Full time

    **Customer Support Officer**: SA - Adelaide Workers Compensation Full Time - **Utilise your industry knowledge in workers compensation**: - **Provide clients and intermediaries with a high level of customer service**: - **Work for an organisation that celebrates success with reward and recognition** EML is a leading **Workers Compensation** and **Personal...

  • Customer Service Officers

    1 week ago

    Adelaide Region SA, Australia Department of Employment and Workplace Relations Full time

    APS Level 3 - Adelaide, SA; Brisbane, QLD; Canberra, ACT; Newcastle, NSW; Perth, WA; Tonwnsville, QLD - $69,863 - $72,767 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals...

  • Customer Support Officer

    1 week ago

    Adelaide Region SA, Australia EML Full time

    **Customer Support Officer**: SA - Adelaide Workers Compensation Full Time - **Bring your high attention to detail and excellent data entry skills**: - **Enter important data into the system while working with key stakeholders**: - **Work for an organisation that celebrates success with reward and recognition** EML is a leading **Workers Compensation**...

  • Customer Support Officer

    10 hours ago

    Adelaide Region SA, Australia HAYS Full time

    If you’re looking for a service driven career full of excitement and opportunity, this is the role for you! **Your new company** Recognised for being the leader in their class for their customer experience, this respected banking institution’s focus is on innovation and the community. They are one team, with the same mission - to be one of the...

  • Assistant Director

    2 weeks ago

    Adelaide Region SA, Australia Fair Work Ombudsman Full time

    Ongoing Executive Level 1 opportunity - Position available in Adelaide or Perth We are seeking an Assistant Director - Customer Service Delivery to manage our Perth and Adelaide sites within the Customer Services Branch. Full-time and part-time hours are available. Successful applicants will be required to work part of the week out of one of the advertised...

  • Customer Service Officer As03

    7 days ago

    Adelaide Region SA, Australia Hudson Australia Full time

    **About the role**: - ASO3 Customer Service Officer - 11 openings - Immediate start for initial 3-month contract - possibility of extension - Adelaide CBD location - office based position - Full time role - rostered shift between 8:00 am to 6:00 pm - $33 per hour + Super **About the team**: The People Support Unit is the first point of contact for...