Direct Services Team Leader
2 days ago
The Direct Services Team Leader (DSTL) key responsibilities are:
- Encouraging teams to identify and implement strategies to ensure continuous improvement of service delivery for people with an intellectual disability.
- You plan for and implement regular monitoring and review of systems and processes utilised by support staff within the service delivery environment.
- You can articulate performance standards when providing coaching and mentoring to direct support staff by providing constructive and incisive feedback about the work practices of individuals. You inform staff on service delivery and departmental requirements and will escalate matters of concern.
- You actively contribute and encourage others to participate in support planning for people with a disability who receive services.
- Recognising and contributing to the AS&RS Governance Structure, supporting quality outcomes for clients through the delivery of quality services and continuous improvement.
Position specific information:
- Possession of a current C class drivers licence
- Current First Aid Certificate and CPR certificate
- Certificate IV in Disability or equivalent
- NDIS Worker Screening Clearance (Yellow Card)
- Must be computer literate with proficiency and working knowledge of databases and reporting tools such as Microsoft Office
- A minimum of six (6) years relevant experience in providing support to people with an intellectual disability.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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