Cafe Manager

1 week ago

Gold Coast, Australia The Talent Playbook Full time

Full-time permanent role | 5-day roster
- Position located in Robina Town Centre
- $65k + super

We are proud to be working exclusively with one of the pioneers of the retail cafe industry in Australia. With a national presence across major and regional cities in Australia, the opportunities are endless to be part of this fantastic team for the long term.

**This role is based in Robina Town Centre (Gold Coast).**

The Café Manager role is the perfect opportunity for current Managers who are experienced in working as part of a professional hospitality chain, or current highly experienced Shift Leaders, Supervisors and Assistant Managers wanting to take the next step in their hospitality career.

**The Role**:
As a Café Manager, you will be Reporting to a hands-on Area Manager who will be there to support you every step of the way to ensure your team and venue succeeds. You will be responsible for the day to day operations of the outlet. Delivering amazing customer experience and a proactive approach to getting the job done will be essential in order to succeed in this position.

You must lead the team by example as you will be working with a vibrant and fun team who pride themselves in providing consistent, exceptional customer experience at every touch point.

In return, our client will offer long-term job security and further develop your career within this amazing brand as they are aggressively growing.

**You**:
You will have met the following criteria to be successful:

- Must have proven experience in Café/Restaurant/QSR industry
- Be accountable and a strong leader with ability to delegate
- Not just be KPI driven, but also have the intuition to understand customer and staff needs at all times
- Be customer centric in addition to recruit, train and develop staff
- Have a collaborative approach to daily tasks
- Coffee making and food handling experience is essential
- Ability to create an engaged team culture and influence change
- Be a team captain and know how to manage staff (up to 3-5 staff per shift)
- Be able to complete rosters and understand P/L to conduct weekly reporting
- Have solid stock management experience
- Venues are open 7 days a week (10 am to 10 pm)
- 5-day rotating roster (38 hours p/week) - be available on weekends
- Food Handler Certificate - Mandatory
- Food Safety Supervisor Certificate - desirable
- Must have full working rights in Australia

**The Benefits**:

- A brand that you will be proud to be part of
- $65k base salary + Super - Paid weekly
- Long-term job security and opportunity to build a long-term career within the brand
- A supportive environment where management and the team feel more like family than just a workplace

If you are interested in this role, we encourage you to
**“APPLY NOW”.**
- At The Talent Playbook, we are committed to ensuring that our workforce represents the diversity of our wider community. It is integral to our mission that our actions align with creating an environment where age, gender, race, sexual orientation, physical or mental ability, and ethnicity is celebrated. We are embracing diversity by continuously growing, evolving and innovating so everyone will always feel welcome at The Talent Playbook._

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