Merlo Cafe Manager

1 week ago

Sunshine Coast Queensland, Australia Downer Full time $90,000 - $120,000 per year

We currently have an opportunity for a
Cafe Manager
. Join our Health and Education team and play a key role in in delivering an exceptional customer experience while driving operational excellence and team performance within a high-profile healthcare setting. Reporting to Retail Services Manager you'll help deliver high-quality outcomes that support our essential services.

What You'll Do

This role offers a broad scope, with key responsibilities including:

  • Oversee the day-to-day running of the café, ensuring high standards in food and beverage service, staff presentation, and customer experience while meeting contractual and franchise obligations.
  • Foster a welcoming environment with excellent customer service, maintain professional relationships with the landlord, and actively respond to feedback and concerns.
  • Lead, train, and support a collaborative café team, delivering clear direction, ongoing coaching, and ensuring compliance with HR policies and performance standards.
  • Uphold rigorous standards in workplace health and safety, food safety, and hygiene practices, ensuring all operations compliance requirements.
  • Manage budgeting, cash handling, inventory, payroll, and reporting processes to optimise café performance and contribute to financial targets.

What You'll Bring

  • Proven experience in hospitality or service industry management, ideally with financial (P&L) responsibility and a strong focus on customer service.
  • Tertiary qualifications in hospitality, business, or equivalent operational management experience in a medium-sized organisation.
  • Strong leadership and people management skills, with demonstrated ability to lead, develop, and coordinate a team effectively.
  • Sound commercial and operational acumen, including skills in planning, business operations, and financial performance.
  • Excellent communication and interpersonal skills, with the ability to build relationships and liaise confidently with staff, customers, and stakeholders.

More than anything, you'll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We're proud of our high-performance culture and commitment to diversity, offering:

  • Training and development to support and diversify your career.
  • With 30% of vacancies filled internally you'll find real opportunities to advance your career.
  • : healthcare discounts, great savings on retail purchases, car purchases and much more.
  • Employee Assistance Program: professional support for you and your family when you need it most.

Downer Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all backgrounds, including First Nations people and those from culturally and linguistically diverse communities.

  • Cafe Manager

    1 week ago

    Sunshine Coast, Australia Downer EDI Limited Full time $90,000 - $120,000 per year

    We currently have an opportunity for a Cafe Manager. Join our Health and Education team and play a key role in delivering high-quality outcomes at Kitchen Cafe - Sunshine Coast University Hospital (SCUH). Reporting to the Retail Services Manager, you'll help deliver high-quality outcomes that support our essential services. What You'll Do This role offers...

  • Chef - Altro Cafe

    1 week ago

    Sunshine Coast, Australia Boldbridge Group Full time $60,000 - $80,000 per year

    Chef Wanted – Join the Team at Altro Cafe @ Nambour RSL ClubAre you a passionate Chef looking for an exciting opportunity to showcase your skills in a vibrant, high-volume cafe kitchen? Nambour RSL Club is seeking a talented and motivated Chef to join our Altro Cafe team on a full-time basis, where you'll craft delicious, quality baked items and meals...

  • Cafe Manager

    1 week ago

    Gold Coast, Queensland, Australia Sanctum Harbourtown Full time $60,000 - $80,000 per year

    About the role This is an exciting opportunity to join the team at Sanctum Harbourtown as a Cafe Manager. In this full-time role, you will be responsible for overseeing the day-to-day operations of the cafe, located in Biggera Waters, QLD. Reporting to the owners, you will play a key role in ensuring the smooth running of the cafe and contributing to its...

  • Cafe Manager

    1 week ago

    Gold Coast, Queensland, Australia Le Bon Choix Full time $104,000 - $130,878 per year

    Are you a passionate individual with a love for hospitality and an enthusiasm for delivering exceptional customer service? If so, we invite you to join our dynamic team at Le Bon Choix,  where delectable pastries and exceptional coffee are our specialties.Position: Cafe ManagerLocations:Robina Town CentreEmployment Type: Full TimeRequirements: To be...

  • Cafe Attendant

    3 days ago

    Sunshine Coast, Australia Churches of Christ Full time $45,000 - $60,000 per year

    Café AttendantChurches of Christ, Little Mountain - One Table Cafe, Sunshine CoastCasual Opportunity - OngoingAre you passionate about creating delightful experiences in a vibrant café setting? One Table Café, a part of Churches of Christ, is seeking an enthusiastic and dedicated Café Attendant to join our dynamic team.Role OverviewAs a Café Attendant,...

  • Cafe Attendant

    3 days ago

    Sunshine Coast, Australia Churches of Christ Full time

    **Café Attendant** **Churches of Christ, Little Mountain - One Table Cafe, Sunshine Coast** **Permanent, Part-time Opportunity** **Employee Benefits**: As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments,...

  • Cafe Cook

    7 days ago

    Sunshine Coast, Australia Churches of Christ in Queensland Full time $70,000 - $120,000 per year

    Inspire, prepare and lead delivery of the daily menu.Maintain kitchen hygiene, manage inventory; liaise with suppliersCoordinate seamless catering for our on-site functions and events.Café CookChurches of Christ, Little Mountain – One Table Cafe, Sunshine CoastPermanent, Full-Time OpportunityAre you a culinary enthusiast eager to craft delightful dishes...

  • Cafe Manager

    7 days ago

    Gold Coast, Australia Hospoworld Resourcing Full time

    Daytime hours - Salary package over $80k - Career progression with national brand **The Opportunity** Our client, a national industry leader, is looking to partner with an experienced Cafe Manager to lead their team at their Tweed Heads location. **What's In It For You?** - Career development opportunities with a national brand - The opportunity to lead &...

  • Barista/Cafe All Rounder

    5 days ago

    Southport, Queensland, Australia Simple Coffee House Full time $40,000 - $60,000 per year

    About the role We are looking for a talented Barista/Cafe All Rounder to join our team at Simple Coffee House in Southport, Queensland. This is a casual role, offering the opportunity to work in a vibrant and friendly cafe environment. As a Barista/Cafe All Rounder, you will be responsible for preparing high-quality coffee and food items, as well as...

  • Cafe Supervisor

    5 days ago

    South West Coast VIC, Australia APCO Service Stations Full time $60,000 - $80,000 per year

    Cafe SupervisorBe part of well-established Australian Retailer APCO/IGA & Cafe 24/7 North GeelongAPCO is a well-established, Australian owned independent petrol, convenience and grocery retailer.We have built our success around our convenience culture whilst upholding strong and traditional customer service values.With our North Geelong Store busier than...