Guest Service Agent

1 week ago


Melbourne Airport, Australia IBIS BUDGET Full time

Company Description

IBIS Budget Melbourne Airport offers 73 rooms and is situated just 400m from Melbourne Airport. With its convenient location, this affordable Melbourne Airport hotel is the ideal choice for visitors flying into Melbourne late at night, or flying out early in the morning.

**Job Description**:
You will have the opportunity to contribute to a warm and welcoming atmosphere for travelers. We are currently looking for a reliable and customer-focused Casual Guest Service Agent to join us for the overnight shift. You will be responsible for providing outstanding customer service, managing reservations, and ensuring the safety and security of the hotel during your shift.

**Responsibilities**:

- Process and assist with guest arrivals, departures and room allocations
- Attend guest queries in a timely manner
- Address complaints presented by guest in an efficient and positive manner
- Maintain a high level of health and safety of all patrons, guests and staff members

**Qualifications**:
**Qualifications**:

- A positive can do & customer focused attitude
- Exceptional communication skills and a genuine desire to help others
- Ability to handle guest complaints
- Availability to work varied shifts including weekends and public holidays
- Previous experience using FOLS would be advantageous

Additional Information
**What is in it for you**:

- Be a part of a global hospitality company and explore Accor’s limitless possibilities
- On-the-job training and mentorship
- Accessing pathways for career advancement and personal development within Accor
- Enjoy exclusive Accor discounts and global benefits
- Onsite parking
- Discounts with Skybus

**_
We are an inclusive business and our ambition is to attract, recruit, retain and promote diverse talent._**

**_ Why Work for Accor?_**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS


  • Guest Services Agent

    2 weeks ago


    Melbourne, Victoria, Australia Hyatt Place Melbourne, Essendon Fields Full time

    Summary**About Hyatt Place**Hyatt Place hotels provide intuitive design and quality offerings, delivered at great value. The Hyatt Place experience is designed to be simple and seamless and the brand was recognised by JD Power as achieving the highest levels of guest satisfaction among upscale hotel chains in 2015.**About the Role**As Guest Services Agent -...


  • Adelaide Airport, Australia Virgin Australia Full time

    Hello. We’re Virgin Australia. We’re back (in a big way) and we’re looking for Guest Services Agents to join our team in Sydney Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It’s...

  • Guest Service Agent

    1 week ago


    Melbourne, Australia IBIS BUDGET Full time

    **Company Description** ibis Budget Melbourne CBD**is located in the heart of Melbourne CBD with easy access to shopping and dining options Melbourne has to offer. With its convenient location, ibis budget Melbourne CBD offers the perfect base for visitors travelling to Melbourne on a budget. We are looking for a Guest Service Agent who can work afternoon &...

  • Guest Service Agent

    3 days ago


    Sydney International Airport, Australia Rydges Sydney Airport Full time $40,000 - $80,000 per year

    Title: Guest Service Agent Position Overview: To anticipate and meet the needs and desires of the hotel's guests, to ensure that guests' room requirements are fulfilled, to maintain the established high standard of service, and to adhere to the policies and procedures of the hotel. Our Vision is being leaders in creating experiences and properties that...

  • Guest Service Agent

    1 week ago


    Melbourne, Victoria, Australia Ibis Budget Full time

    **Company Description** ibis Budget Melbourne CBD**is located in the heart of Melbourne CBD with easy access to shopping and dining options Melbourne has to offer. With its convenient location, ibis budget Melbourne CBD offers the perfect base for visitors travelling to Melbourne on a budget.We are looking for a Guest Service Agent who can work afternoon &...

  • Guest Service Agent

    21 hours ago


    Melbourne, Australia MOVENPICK Full time

    **Company Description** At Mövenpick Hotel Melbourne we do ordinary things in an extraordinary way. We believe true hospitality is about turning small gestures into heartwarming moments and are looking for a part-time Guest Service Agent who wants more than just a job. Come, share your passion and start your journey with us! Located opposite Southern Cross...

  • Guest Service Agent

    1 week ago


    Melbourne, Australia Song Properties Pty Ltd Full time

    **Who we are** CLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments. CLLIX currently has an extensive portfolio across Queensland, Victoria and Adelaide with more growth set to occur in 2024 and beyond. CLLIX Apartments & Hotels provides modern and contemporary self-contained apartments across...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Victoria, Australia Ihg Hotels & Resorts Part time

    OverviewJoin to apply for theGuest Service Agent - Part timerole atIHG Hotels & ResortsFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Service Agent who can make transactions seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Victoria, Australia IHG Hotels & Resorts Full time

    OverviewGuest Service Agent | Full Time | Crowne Plaza MelbourneJoin to apply for the Guest Service Agent role at IHG Hotels & Resorts.About UsCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. The hotel offers central accommodation near Melbourne CBD on the Yarra River, close to the South Wharf...

  • Guest Service Agent

    2 weeks ago


    Melbourne, Victoria, Australia IHG Hotels & Resorts Full time

    OverviewGuest Service Agent | Full Time | Crowne Plaza MelbourneJoin to apply for the Guest Service Agent role at IHG Hotels & Resorts.About UsCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. The hotel offers central accommodation near Melbourne CBD on the Yarra River, close to the South Wharf...