Customer Service Officer

4 days ago

Brisbane, Australia PERSOLKELLY Full time

A brand-new opportunity for a Customer Service Representative has arisen with a leading organisation

PERSOLKELLY is seeking a passionate and reliable Customer Service Representative to join our client's Eagle Farm office as part of their Customer Service and Administration Team.

Those with a positive attitude, attention to detail and desire to offer the best service experience, will be well suited to the role.

**The Role**:

- Order processing and service-related activities to ensure the accurate, timely and effective handling of the customers requirements.
- Provide courteous and professional responses for all product and order related inquiries.
- Raising quotes
- Follow up on incoming / outgoing goods schedule to provide accurate and timely feedback to customers and the sales team.
- Prevent and /or resolve any billing disputes.
- Maintain current documentation and files as per established procedures and policies.
- Assist in various tasks, projects and responsibilities as assigned.

**The Successful Applicant**:

- Must possess proficient software skills such as Microsoft Office - Word, Excel and Teams and knowledge of an ERP system, esp. SAP, Lawson M3 preferred.
- Minimum 2 years of customer service /internal sales
- Must possess excellent communication skills and be patient, professional and courteous when faced with an adverse situation.
- Willing to be flexible within our working schedules and work occasional overtime.

**_Hourse of Work_**

**_ Monday to Friday - 8am to 4pm_**

QLD Licence
- LHL-02514-D2P2F

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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