Organisational Change, Communications and Training

12 hours ago


Brisbane, Australia Exclaim IT Pty Ltd Full time

Our commercial client wishes to engage an **Organisational Change, Communications and Training Lead** to support the delivery of their change and training program on some of their largest transformation and modernisation projects. This engagement is for an initial 6 month contract period.

**Responsibilities**:

- Manage assigned deliverables and coordinate required time dependent upon project size
- Managed the organisational change effort and resourcing/scoping for assigned projects
- Identify and map stakeholders with a view to developing an appropriate engagement approach for key stakeholder groups
- Manage key stakeholder groups
- Coordinate and manage stakeholder groups i.e. business reference/working group/s and business change representatives
- Design and undertake business environment scans and change impact/complexity assessments for the deployment approach
- Conduct communication planning and execute the communication action plan
- Conduct training and support planning. Oversee the schedule of deliverables, including the preparation and delivery of training materials

**Skills**:

- Minimum of 10 years previous experience in an Organisational Change, Communications and Training lead role in a large and complex information technology organisation
- Professional organisational change manager qualification is highly desirable
- Strong experience and background in Project Change Management and communications. Experience in training is highly desirable
- Several years’ experience working on IT projects and leading the organisation change management effort
- Proven experience planning and developing OCM strategies, coordinating impact analyses and business readiness activities
- Proven experience managing the implementation of OCM plans (transition, communication, training and support etc.) and providing quality review of project materials for business change projects
- Exceptional stakeholder engagement skills with experience in managing governance groups and/or representing the project as an OCM specialist on project boards/steering committees.
- Exceptional writing skills and experience in preparing materials for business change communication, training and support

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