Community Support Worker

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

- We are looking for a progressive and client-centred Community Support Worker who shares our mission and values and is committed to achieving positive client outcomes. If you have the passion and drive to commit yourself to a challenging and rewarding role, working with people experiencing homelessness, please contact us for a copy of the position description.

The Homelessness Melbourne Metro region is a large Homelessness provider in the inner city of Melbourne and provides a comprehensive range of residential & community services across seven sites in St Kilda, Footscray, North Melbourne, West Melbourne, Kensington and Fitzroy. Community programs include the Crisis Contact Centre, Community Outreach Services for single adults, support for older people in public housing, rough sleeper & street sleeping initiatives, community participation and AOD support.

Residential services operate from Foley House in Footscray, the Open Door in North Melbourne and Flagstaff in West Melbourne. Flagstaff and The Open Door residential facilities are part of The Salvation Army Homelessness Stream and operates 24 hours a day, 7 days per week. The two sites provide 101 beds in total for males experiencing homelessness with multiple and complex needs.

The Community Support Worker participates in the day to day operation of the facility, including providing individualised support to residents, addressing barriers for life and leisure skills, maintaining a safe and secure environment for staff and residents as well as completing administrative duties. In this position, you will be required to complete reports, update records and case notes as well as fulfill other compliance requirements.

This is a permanent, full-time role working active overnight shifts from 11pm - 8:30am, Tuesday to Friday.
- Tertiary qualifications in social work, community services or a related field
- Excellent interpersonal skills and an ability to work sensitively with people of diverse cultures, abilities, ages, sexualities and gender identities
- The ability to identify and use appropriate strategies to deal with challenging or crisis presentations
- Demonstrated ability to remain calm and take safe and appropriate action for critical incidents
- Demonstrated understanding of trauma informed care, person centred and strengths based approac
- Prior experience in residential facilities is preferred, but not essential

What we offer:

- As a registered not for profit organisation, you may be eligible for generous tax-free salary packaging benefits
- Financial, retail and lifestyle discounts and benefits
- Employee Assistance Program - Independent confidential counselling service
- An inclusive culture of dedicated, passionate and professional team members
- Permanent full-time position
- Located in West & North Melbourne, close to public transport
- If you would like a copy of the Position Description, or would like to discuss the position in more detail please contact:_
- Tracey Trangey_
- E: _
- Ph: 9329 4800_
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_