Sales Coordinator

**Company Description**
2025 is an exciting year to join the Drive team, a business wholly owned by Australia’s largest media organisation, Nine Entertainment with extensive reach across all media channels including TV, digital, social, print and radio.

The Drive vision is to create the future of Automotive in Australia. This is delivered via our simple, all-encompassing three C’s strategy - Commerce, Comparison and Commentary. Commentary covers the deep knowledge, editorial authority and advice Drive provides for consumers. We are industry leaders in this space. Our team of motoring experts review and drive every car in the Australian market and understand the needs of consumers and brands more than anyone.

Comparison is a growth area where we bring together industry data and expert recommendations to further help consumers compare cars based on their preferences, spec v spec, side by side. And lastly Commerce, our most exciting growth opportunity. Here is where we can help close the research loop and connect consumers directly to the cars they are able to buy now, via our Drive Dealer network.

Having full service automotive capability under one roof will differentiate Drive amongst its competitors in the future. We are a driven and forward-thinking team who love the automotive industry.

Culturally, we strive to inject equal doses of creativity, smart knowledge, and fun into everything we touch.

As a Sales Coordinator for Drive Marketplace, you will be key in ensuring the successful onboarding of new dealers and providing ongoing support to help them succeed on the platform. You’ll maintain strong dealer relationships, assist with lead generation, and contribute to customer retention. Collaborating closely with the sales team, you’ll help drive client success and sales performance.

This is a great opportunity for someone with experience in client support, sales coordination, customer success or account management, and a passion for customer service and the automotive industry.

**Key Responsibilities**
- Lead new dealer onboarding, ensuring effective platform setup and providing training for optimal listing management.
- Identify and qualify potential leads, ensuring proper allocation in the Lead Management System (LMS).
- Maintain CRM, track performance, provide recommendations for improvement, and drive dealer engagement and retention.
- Assist with creating sales presentations, promotional materials, and coordinating marketing campaigns.
- Track sales metrics, analyse data, and provide actionable insights to improve dealer ad performance and sales outcomes.

**Qualifications**
- Proven experience in sales coordination, customer success, or account management, preferably in digital advertising, classifieds, or e-commerce.
- Bachelor’s degree in Business, Marketing, Communications, or related field
- Understanding of online classified platforms
- Excellent communication skills, with the ability to explain technical concepts to non-technical clients.
- Experience with CRM software, Microsoft Office Suite, and Google Analytics.
- Strong analytical skills to interpret data and provide actionable insights.
- Highly organised and detail-oriented, capable of managing multiple clients and priorities in a fast-paced environment.
- A customer-centric approach with a desire to help clients succeed.

**Additional Information** Our Commitment to Diversity and Inclusion**:
We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

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